•Maintained an HR employee database with relevant information for new hires as well as changes to active employees’ employment status and managed end to end transfer and relocation processes and letters for the entire country•Assisted and processed the HR operations team at Career fairs, recruitment events, and access card requests•Managed the HR tickets in ITSM Remedy Tool software Top-notch technical knowledge of PeopleSoft as proven by becoming the Technical Champion for the local office

•Handled recruitment processes (i.e., posting positions, pre-screening candidates, interviewing, pre-employment testing, worked with hiring managers on offers, employee onboarding)•Handled employee relations matters and provided suggestions for action as needed, on the following matters: HRIS employee information entry/maintenance, benefit and incentive inquiries, attendance issues, grievance meetings, workplace investigations, employee abandonment cases•Helped with planning Service Awards, special recognition days (i.e. gifts for birthdays, weddings, baby arrivals), administered the Rewards & Recognition Programs, and oversaw the handling of injuries in the workplace •Handled long-term absences exit processes, exit interviews, worked with payroll as required and other ad hoc projects•Established solid relationships of trust with both employees and management, resulting in the workforce sharing sensitive (often confidential) information and seeking professional advice•Delivered training on ERP system changes to managers and employees