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Rahul Kumar Dash Email & Phone Number
Technical Support Specialist IV
at
Samsara
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist IV
Location
Bengaluru, Karnataka, India
Company size
Who is Rahul Kumar Dash? Overview
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Quick answer
Rahul Kumar Dash is listed as Technical Support Specialist IV at Samsara, a with 4855 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rahul Kumar Dash.
Rahul Kumar Dash previously worked as Product Engineer at Sprinto and Senior Technical Analyst at Anthology Inc. Rahul Kumar Dash holds Bachelor Of Technology - Btech, Petroleum Engineering from Presidency University, Bangalore.
Company email context
Email format at Samsara
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Samsara
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Profile bio
About Rahul Kumar Dash
šøResults-oriented software support professional with 2+ years of experience in providing technical support for leading SaaS companies.šøSkilled in database management tools such as MY SQL PostgreSQL, network debugging, API testing, and .HAR file analysis, leveraging advanced technologies to deliver efficient and effective solutions, using various ticketing tools like Salesforce, Freahdesk, Jira, Confluence. Possess a deep understanding of authentication and authorization concepts, coupled with strong communication skills and a commitment to continuous learning. šøSpecializing in cloud support technologies, including Amazon S3 and with knowledge of other Amazon tools like AWS EC2 and AWS GuardDuty, to stay at the forefront of industry advancements.
Current workplace
Rahul Kumar Dash's current company
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Samsara
6 roles
Rahul Kumar Dash work experience
A career timeline built from the work history available for this profile.
Product Engineer
Senior Technical Analyst
Sep 2024 - Nov 2024
Technical Analyst
- Provided tier 1 and tier 2 technical support to internal and external clients.- Facilitated seamless communication between clients and internal technical teams, ensuring prompt resolution of high-priority and severity issues for clients.- Utilized advanced diagnostic tools and techniques to identify and resolve complex technical issues, minimizing downtime.- Consistently achieved and maintained high CSAT scores.- Solved almost 400+ complex tickets related to the SaaS basedā¦ Show more - Provided tier 1 and tier 2 technical support to internal and external clients.- Facilitated seamless communication between clients and internal technical teams, ensuring prompt resolution of high-priority and severity issues for clients.- Utilized advanced diagnostic tools and techniques to identify and resolve complex technical issues, minimizing downtime.- Consistently achieved and maintained high CSAT scores.- Solved almost 400+ complex tickets related to the SaaS based product-Learn LMS and SIS Integration and other add on products using Salesforce CRM.- Assisted clients with issues related to database management using tools like MS SQL, Postman,pgAdmin, and other technologies.- Handled escalations to ensure timely and effective resolution of high priority issues. On-call support to US-based Clients- as per their Time Zone.- Investigated and reported for bugs and regressions in the monthly release versions.- Worked on and resolved issues related internal and external authentication like SAML, LDAP, CASetc.- Experience in administering Windows platforms, including expertise in configuring software integrations with internet application servers and implementing SSO solutions.- Configuration and implementation of LTIs and B2s for clients using the developer portal.- Collaborated with internal technical teams and worked on Jira, ADO tickets.- Developed and maintained documentation using Power Bi dashboards for team metrics.- Supervised and mentored a team, providing guidance and support to help them resolve their technical issues effectively. Show less
Aug 2023 - Sep 2024
Associate Technical Analyst
Sep 2022 - Sep 2023
Internship Trainee
Jan 2022 - Jun 2022
Team & coworkers
Colleagues at Samsara
Other employees you can reach at samsara-online.be. View company contacts for 4855 employees →
LD
Luke Dela Cruz
Colleague at SamsaraCanada
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CG
Carlos Gutierrez TreviƱo
Colleague at SamsaraMonterrey, Nuevo LeĆ³n, Mexico
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TF
Toine Flipse
Colleague at SamsaraAmsterdam, North Holland, Netherlands
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ZM
Zach Morton
Colleague at SamsaraPhoenix, Arizona, United States
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RV
Robert Van Steenburgh
Colleague at SamsaraRaleigh-Durham-Chapel Hill Area, United States
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RM
Rafael M.
Colleague at SamsaraGuanajuato, Mexico
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LE
Luis Enrique PĆ©rez Carrillo
Colleague at SamsaraMexico City Metropolitan Area, Mexico
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JE
Jorge Enrique Castro Castillo
Colleague at SamsaraMonterrey, Nuevo LeĆ³n, Mexico
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GB
Gina Bucio
Colleague at SamsaraNew York, United States
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MK
Michal Kovar
Colleague at SamsaraGreater London, England, United Kingdom
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Luke Dela Cruz
Colleague at SamsaraCanada
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CG
Carlos Gutierrez TreviƱo
Colleague at SamsaraMonterrey, Nuevo LeĆ³n, Mexico
View →
TF
Toine Flipse
Colleague at SamsaraAmsterdam, North Holland, Netherlands
View →
ZM
Zach Morton
Colleague at SamsaraPhoenix, Arizona, United States
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RV
Robert Van Steenburgh
Colleague at SamsaraRaleigh-Durham-Chapel Hill Area, United States
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RM
Rafael M.
Colleague at SamsaraGuanajuato, Mexico
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LE
Luis Enrique PĆ©rez Carrillo
Colleague at SamsaraMexico City Metropolitan Area, Mexico
View →
JE
Jorge Enrique Castro Castillo
Colleague at SamsaraMonterrey, Nuevo LeĆ³n, Mexico
View →
GB
Gina Bucio
Colleague at SamsaraNew York, United States
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MK
Michal Kovar
Colleague at SamsaraGreater London, England, United Kingdom
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2 education records
Rahul Kumar Dash education
Bachelor Of Technology - Btech, Petroleum Engineering
Education record
FAQ
Frequently asked questions about Rahul Kumar Dash
Quick answers generated from the profile data available on this page.
What company does Rahul Kumar Dash work for?
Rahul Kumar Dash works for Samsara.
What is Rahul Kumar Dash's role at Samsara?
Rahul Kumar Dash is listed as Technical Support Specialist IV at Samsara.
Where is Rahul Kumar Dash based?
Rahul Kumar Dash is based in Bengaluru, Karnataka, India while working with Samsara.
What companies has Rahul Kumar Dash worked for?
Rahul Kumar Dash has worked for Samsara, Sprinto, Anthology Inc, and Tekie.
Who are Rahul Kumar Dash's colleagues at Samsara?
Rahul Kumar Dash's colleagues at Samsara include Luke Dela Cruz, Carlos Gutierrez TreviƱo, Toine Flipse, Zach Morton, and Robert Van Steenburgh.
How can I contact Rahul Kumar Dash?
You can use AeroLeads to view verified contact signals for Rahul Kumar Dash at Samsara, including work email, phone, and LinkedIn data when available.
What schools did Rahul Kumar Dash attend?
Rahul Kumar Dash holds Bachelor Of Technology - Btech, Petroleum Engineering from Presidency University, Bangalore.
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