Ryan Kennedy Email & Phone Number

Beachwood, Ohio, United States

- Designs print materials and advertising for publications including the Beachwood Buzz, Beachwood's Rec Guide, Cleveland Magazine and more.- Implements effective design and marketing strategies to increase participation in the Community Services Department.- Contributes to strategic plans involving city communications.- Serves as the lead website administrator for the city.- Assists other city departments to create successful communication and graphic design materials as needed.- Serves as a member of the communications team on key city projects alongside the PR Manager and administration within the Mayor's office.- Manages social media accounts for the Community Services Department.- Coordinates select programs for Community Services including Beachwood pickleball and fitness opportunities. - Contributor and staff member for city special events.

- Developed a long term strategy, rebrand, and business plan for Twinsburg Fitness Center to be executed in 2022. - Elevated the Rock the Park concert series from 2,500 attendees in 2015 to 7,000 in 2021 (with a cancelled show due to COVID-19), showing consistent year over year growth. The paid venue averaged well over 1,000 attendees per concert.- Created marketing campaigns for a variety of facilities, special events, and programs within the recreation department.- Maintained the department's digital presence including multiple websites, social media accounts, and email newsletters. Multiple Facebook accounts grew between 2,000-8,000 followers and email lists were constructed from the ground up to 1,000-4,500 subscribers per list. - Managed front desk staff and customer service team.- Connected with local businesses for sponsorship initiatives. Sponsorship engagement hit an all-time high.- Monitored community impact, participation, and revenue growth.- Contributed to the creation new youth and adult programming. Programs included Youth FAST and Youth STRONG at the Twinsburg Fitness Center.- Sold court rental space at the Twinsburg Fitness Center to individuals, athletic teams, and program partners. Met high sales marks in 2021 to balance revenue for the facility.

- Returned to previous marketing position after temporary assignment during the pandemic in the Building Department.

- Issue permits, point of sale inspections, and manage the Franklin Systems database.- Maintain files and department workflow.- Provide exceptional customer service in-person and over the phone.*COVID-19 temporary reassignment.

Twinsburg, Ohio

- Developed marketing efforts for Twinsburg Parks & Recreation, Rock the Park, Twinsburg Fitness Center, Senior Center, and Community Theatre.- Maintained and expanded eight social media accounts across Facebook, Twitter and Instagram.- Independently developed marketing campaigns and strategy. Campaigns included traditional print, radio, Google AdWords, social media advertising, email marketing, and news releases.- Consistently grew Twinsburg’s Rock the Park summer concert series each year. Ticket sales increased by 22% in 2019 providing a valuable revenue source for the department’s future programming.

- Created design, layout, and copy for marketing collateral such as program books and flyers.- Contributed to the organizations content marketing through new releases and blogs.- Organized and wrote social media posts on various platforms.

- Worked closely in the business planning and development efforts to launch America Mentors.- Contributed to the start and scaling of a social enterprise accelerator called SEA Change.- Captured meeting minutes and provided progress reports on the status of projects.

- Provided excellent customer service to enhance the game experience, increase satisfaction and sales.- Completed customer transactions quickly and accurately after frequently encouraging add-ons.- Earned Rock Star of the Month award in December 2012 for excellent customer service.