Rich Harris

Rich Harris Email and Phone Number

Product Manager @ Sertifi @ Best Western Hotels & Resorts
Rich Harris's Location
Phoenix, Arizona, United States, United States
Rich Harris's Contact Details

Rich Harris personal email

n/a
About Rich Harris

Having worked within the Information Technology Industry and Product Management, I have a proventrack record in getting results accomplished. Moving the product and company in apositive, growth-oriented direction. I know and appreciate the importance of serving and retaining each and every customer and clientele that you interact with on a daily basis. Being at the forefront of the business,you are more than a representative of your company but of the industry itself. I am detailed and organizedwith an unquestionable work ethic. Seeking to work within an organization that has the same values andmotivation for achievement and growth that I have and bring to my career each day.

Rich Harris's Current Company Details
Best Western Hotels & Resorts

Best Western Hotels & Resorts

View
Product Manager @ Sertifi
Website:
bestwestern.com
Employees:
16958
Rich Harris Work Experience Details
  • Best Western Hotels & Resorts
    Best Western Hotels & Resorts
  • Sertifi
    Product Manager
    Sertifi Jan 2024 - Present
    Chicago, Illinois, Us
  • Agilysys
    Senior Product Manager
    Agilysys Jan 2023 - Jan 2024
    Alpharetta, Georgia, Us
    • Oversee product vision for the property management system• Gather business requirements with large clients introducing features and integrations within our system to fit their business model• Work with onshore/offshore development teams• Manage Roadmap and backlog
  • Best Western® Hotels & Resorts
    Hotel Technology And Product Manager
    Best Western® Hotels & Resorts Sep 2019 - Jan 2023
    Phoenix, Arizona, Us
    Hotel Technology Product ManagerProduct and Business owner for acquired Hotel Property Management System AutoClerk.Oversee development and vision for the PMS both premise and cloud-based applications.Delivery product enhancements and features to over 400 properties.Develop CRS Two Way communication to the brand for the PMS.Moderate user groups and product discovery sessions.Agile Scrum Methodology.Roadmap managementBusiness requirement gathering and follow-up.SDLCManage onshore and offshore teamsPresentations to C Suites executives and stakeholdersPilot Rollout and management
  • Cenium As
    Pre Sales Engineer Manager
    Cenium As Jun 2016 - Jul 2019
    Oslo, Oslo, No
    Perform sales presentations and answer business and technical questions.•Test new software releases and document findings.•Run application “Sales Training Schools” and maintain sales documentation.•Maintain application-related documentation for distribution.•Assisting internal and external partners to identify, qualify and close pre-sales opportunites•Working with the regional sales managers to coordinate efforts between prospects, partners and customers•Clearly understanding customer pain point and projects and effectively positioning the Cenium solutions accordingly•Conducting onsite and web presentations, demonstrations and proof-of concept demonstrations•Installing and supporting customer evaluations•Responding timely to technical pre-sales inquiries.•Providing feedback to product management and marketing organization or customer needs and issues•Creating write-ups for Technical and customer and prospect interactions
  • Multi-Systems Inc.
    Director Of Product Management
    Multi-Systems Inc. Mar 2015 - May 2016
    Phoenix, Az, Us
  • Multi-Systems Inc.
    Product Manager Cloudpm
    Multi-Systems Inc. May 2007 - May 2016
    Phoenix, Az, Us
    Product design and development of a next-generation Cloud based PMS solution for the hospitality industry. Rapid expansion and road mapping to multiple brands. Captures cutting edge technology as a cost effective software as a service business model. Working with properties and evolving the product into the cloud and international markets. On site and remote demonstrations and gathering business requirements for the clients and brands.
  • La Quinta Inc
    General Manager
    La Quinta Inc Jul 2000 - May 2007
    Managed high volume property. In additon served as a Certified trainer for new hired GM's and AGM's. Handled 3rd party channel mangement and AR specialist for the region.
  • Best Western Mount Vernon
    General Manager
    Best Western Mount Vernon Jan 1995 - Jun 2000
    Phoenix, Arizona, Us
    Opened property with 84 rooms with an expansion to 132 rooms with meeting 1400 sq ft meeting space.

Rich Harris Skills

Hospitality Industry Hospitality Property Management Systems Customer Service Hotels Hospitality Management Customer Satisfaction Management Team Building Forecasting Saas Hotel Management Training Account Management Team Leadership Yield Management Product Management Sales Management Microsoft Office Sales Budgets Front Office Business Strategy Business Analysis New Business Development Call Centers Inventory Management Revenue Analysis

Rich Harris Education Details

  • Northern Virginia Community College
    Northern Virginia Community College
    Hotel And Restaurant Management

Frequently Asked Questions about Rich Harris

What company does Rich Harris work for?

Rich Harris works for Best Western Hotels & Resorts

What is Rich Harris's role at the current company?

Rich Harris's current role is Product Manager @ Sertifi.

What is Rich Harris's email address?

Rich Harris's email address is ri****@****ern.com

What schools did Rich Harris attend?

Rich Harris attended Northern Virginia Community College.

What skills is Rich Harris known for?

Rich Harris has skills like Hospitality Industry, Hospitality, Property Management Systems, Customer Service, Hotels, Hospitality Management, Customer Satisfaction, Management, Team Building, Forecasting, Saas, Hotel Management.

Who are Rich Harris's colleagues?

Rich Harris's colleagues are Bally Gahir, Sham Sharma, Jay Mack, Joleigh Macpherson, Arijit Bhattacharjee, Mateo Deleon, William Ajayi.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.