Ryan Kiesel Email & Phone Number

Kansas City, Missouri, United States

Our mission at Fellowship of Christian Athletes is to lead every coach and athlete into a growing relationship with Jesus Christ and His church.The Director of Digital Marketing tells the story of FCA to coaches, athletes, volunteers, and donors through digital platforms. As we seek to reach every coach and athlete for Jesus Christ, the main objective is to provide expertise in digital marketing and content journeys to help audiences connect and take action with FCA. Each digital… Show more Our mission at Fellowship of Christian Athletes is to lead every coach and athlete into a growing relationship with Jesus Christ and His church.The Director of Digital Marketing tells the story of FCA to coaches, athletes, volunteers, and donors through digital platforms. As we seek to reach every coach and athlete for Jesus Christ, the main objective is to provide expertise in digital marketing and content journeys to help audiences connect and take action with FCA. Each digital platform is an opportunity to know more, reach more and appeal more deeply to target audiences and connect them into the ministry in a meaningful way. Show less

Kansas City, Missouri, United States

• Manage relationships between Oracle Health clients and the support/engineering teams. Closely align with key Oracle Health associates and client leadership to improve each client’s ongoing experience with our solutions.• Maintain the overall performance and stability of all Oracle Health solutions within client domains. Regularly seek out new opportunities to improve overall domain health and promote an exceptional experience for healthcare personnel working with those solutions.•… Show more • Manage relationships between Oracle Health clients and the support/engineering teams. Closely align with key Oracle Health associates and client leadership to improve each client’s ongoing experience with our solutions.• Maintain the overall performance and stability of all Oracle Health solutions within client domains. Regularly seek out new opportunities to improve overall domain health and promote an exceptional experience for healthcare personnel working with those solutions.• Coordinate several small- to moderate-scale projects, including client code upgrades and regulatory compliance updates. Prepare clients for any possible downtime events and procedures, as well as ensure any necessary event resources, are staffed and available. • Take the lead on additional client and internal projects to eliminate waste and optimize processes. The additional projects positively impacted multiple small to large clients and internal client operations.• Proactively identify potential issues and interruptions to provider workflows. Exercise the ability to communicate those issues to client leadership, explain resolution steps needed, and implement patches with accuracy.• Develop and maintain client domain and code strategies. Responsible for consulting with clients on new code requirements, identifying areas of risk and opportunity, and recommending defect and enhancement code packages to improve the overall satisfaction of end-users.• Mentor and train new associates participating in an advanced development program for the Integration Architect role. Educate participants on both hard and soft skills to encourage critical thinking, problem-solving, and client relationship building. Show less

Overland Park, Kansas, United States

• Provide leadership and oversight to the implementation services component of the Professional Services function within WellSky.• Develop project plans, process improvements, and ensure that implementations are completed on time, within budget, while meeting client expectations.• Supervision and mentoring of software implementation analyst team members to ensure successful implementation of all projects.• Develop and maintain cross-team collaboration, process, and… Show more • Provide leadership and oversight to the implementation services component of the Professional Services function within WellSky.• Develop project plans, process improvements, and ensure that implementations are completed on time, within budget, while meeting client expectations.• Supervision and mentoring of software implementation analyst team members to ensure successful implementation of all projects.• Develop and maintain cross-team collaboration, process, and relationships.• Responsible for managing scope, goals, objectives, and budget of projects and report financial and project health status to appropriate individuals and functions in WellSky.• Responsible for the delivery mechanism of implementation services including the process, methodology, project management, and tools to support the consulting engagement efforts.• Software implementation proposal development, review, and approval. This includes creating proposal content, estimating levels of effort for implementation services to deliver on obligations in proposals, and pricing of client services in proposals to ensure we meet target margins.• Oversight and coordination of all overlapping team’s project timelines and deliverables for assigned client projects, including client executive steering committee meetings• Provide direct service while supporting activations and issue resolution.• Responsible for the overall direction, coordination, and evaluation of assigned unit, department, and group. Show less

Kansas City, Missouri, United States

See related position (above, November 2022-August 2023) for a summary of tasks, responsibilities, accomplishments.

Kansas City, Missouri

• Worked as a member of the Cerner Agile Support Team. Our team focused on evaluating existing processes and solutions; then worked to create a new norm for Cerner’s support organization. The Agile Support Team collaborated regularly with client operations to identify performance issues, complete clean-ups, and various other tasks to help improve the model system. Because of collaboration in the Revenue Cycle space, I received the Production Support Excellence Award for Q4 2015.• In… Show more • Worked as a member of the Cerner Agile Support Team. Our team focused on evaluating existing processes and solutions; then worked to create a new norm for Cerner’s support organization. The Agile Support Team collaborated regularly with client operations to identify performance issues, complete clean-ups, and various other tasks to help improve the model system. Because of collaboration in the Revenue Cycle space, I received the Production Support Excellence Award for Q4 2015.• In addition to the day to day work, I helped lead an executive focus group team. This team was tasked by upper-management to gather information from targeted associates. The information we gathered was aimed towards identifying and enhancing key focus areas that were needing attention throughout the organization. Show less

Homewood, Illinois, United States