Robert Kiff Email & Phone Number

United States

New York, New York, United States

Atlanta, Georgia, United States

Participation in the management of the broker/dealer and assertion of authority over daily operations per FINRA Rule 1010.

Atlanta, Georgia, United States

• Private Placement Memorandum (PPM) reviews, due diligence reviews, Anti-Money Laundering (AML) program reviews, AML Checks, Bad Actor Checks (utilizing the LexisNexis system, and the Thomson Reuters Westlaw system), establishing and enforcing Written Supervisory Procedures (WSPs). • Onboarding new clients: Registered Crowdfunding Portals (Reg CF Portals), FINRA Broker-Dealers, Real Estate Portals, Issuers of securities: e.g. private placements, Regulation D (Reg D), 506b, 506c, Reg S. Also, handling all onboarding aspects of Reg A+ offerings (mini-IPOs). • Training and managing call center reps for the Compliance & Operations Departments • Handling all referral calls from new prospects interested in our broker dealer services. Explaining our suite of services and successfully converting prospects into clients on a regular basis. • Utilize the KoreConX System to review and accept or deny new trades into our existing offerings. Performing AML checks & accreditation checks on new investors to ensure trade suitability.

Greater New York City Area / Bethlehem, Pa - Home Office Operations

Registered Principal - National Control OfficeNovember 2012 - June 2015• Made sure that the investment objectives of the clients of Park Avenue Securities, LLC Registered Investment Adviser (RIA) were adhered to. This was done through actively monitoring our Managed Account alert system (Streetscape). Made sure that our Investment Advisors complied with Reg BI. • Reviewing new account paperwork for completeness and suitability. Worked to resolve NIGOs.• Performing trade surveillance duties by actively monitoring the Protegent alert system. For example if a mutual fund switch occurs I reach out to the Investment Adviser to find out the reasoning for the activity. • Overseeing all Operational aspects of the Financial Planning & Financial Consulting Dept.• Assisted in creating the Written Supervisory Procedures (WSPs) for the Operations Dept. • Reviewing employee e-mails utilizing the Autonomy System• Assisted in the conversion from clearing firm NFS to Pershing. Compliance Analyst - Consultant6/2012 - 11/2012• Helped to ensure that all Registered Representatives of Park Avenue Securities, LLC (a wholly owned subsidiary of Guardian Life Insurance Company) complied properly with FINRA Rule 3270 by making sure that they reported any Outside Business Activities (OBA’s). • Reviewed OBA’s that were reported to determine if the activity would be approved by the Home Office, or denied.

Greater New York City Area

• Evaluating and interpreting federal laws and regulations and assisting in improving business practices• Ensuring that all aspects of Article VII of the OCC Consent Order Independent Foreclosure Review (IFR) are being handled properly by evaluating procedures & creating testing methods• Made sure that QA Team members have appropriate systems & training to perform their duties. Examples include working with the appropriate liaison to set up SharePoint & NICE Systems. • Making sure all aspects of the Rust Consulting call center are being executed properly by reviewing scripts and procedures that are being used for accuracy, analyzing daily statistics to ensure that service-level agreements are met, and listening to call recordings to test for quality• Performing audits of various Workstreams within the IFR Brooklyn Operations. Examples include reviewing the work that has been submitted by the Intake Dept., & Quality Control Dept. to make sure that cases have been routed properly to Field Operations, & to assess levels of risk• Owner of Article VII Quality Assurance MicroSoft SharePoint site. Responsible for adding content to the site, setting up controls of the site, adding authorized users within my department to the site, & training my colleagues on how to use the site

Greater New York City Area

Day Trader.

New York City

• Helped to ensure that all Registered Representatives of Park Avenue Securities LLC (a wholly owned subsidiary of Guardian Life Insurance Company)complied properly with FINRA Rule 3270 by making sure that they reported any Outside Business Activities (OBA’s). • Reviewed OBA’s that were reported to determine if the activity would be approved by the Home Office, or denied.

New York City

• Worked directly with the Managing Director to evaluate the strategy and fundraising efforts of the new Branch location at One Grand Central Place.

Eastport, Ny

• Recruited broker dealers to improve their current selling agreements with top life insurance carriers (examples include ING, MetLife, American General). • Ensured that all newly recruited life insurance agents were properly licensed and appointed with the appropriate carriers.

Florham Park, Nj

Assistant Operations Manager in Florham Park, NJ (7/2008 – 5/2009)• Confirmed that Risk Alerts were dealt with in a timely manner: house calls, check alerts, extensions, violations, illogical trades, unsecured debits, etc.• Reviewed paperwork as OSJ (Office of Supervisory Jurisdiction) Principal: Brokerage Accounts, Investment Advisory (IA) Managed Account Forms, Insurance and Annuity applications, correspondence, etc. • Assisted the Compliance Manager by reviewing employee e-mails, & customer account activity for suitability using the BMSS: Branch Management Supervisory Systems.• Participated in the implementation of new processes and corrective action plans to ensure SOX compliance. Documented work as per established practices and SOX standards. • Trained new Operations Specialists: cashier, wire operator, & new accounts clerk.Senior Branch Service Associate in New York, NY (1/2007 – 7/2008)• Trained new Financial Advisors, Sales Assistants, and Operations Managers • Approved Fed Fund Wires, check requests; journals, fee reversals, account transfers, etc. • Responsible for the document storage and retrieval process (Iron Mountain). • Utilized the Insurance Positions System to ensure that $10 million in insurance & annuity positions were counted as assets under management Lead Associate for the UBS Call Center in Weehawken, NJ (10/2000 – 1/2007)• Answered Operational & Compliance related inquiries for 3 departments: Insurance and Annuities Operations & Licensing, Mutual Fund Operations, and the Margin Department. Utilized the PeopleSoft System to record the types of calls received & to assist co-workers in handling their inquiries• Created PowerPoint presentations to educate employees on a new Order Entry system• Received the Service Excellence Award in May, 2006 for assisting a new FA by working with the Insurance Licensing Dept. to ensure properly appointment

New York, Ny

• Opened new accounts, placed trades, ensured account corrections were completed.• Answered calls from Branch employees and client’s regarding policies & procedures.

New York, Ny

• Answered calls from Branch employees and clients: took unsolicited orders, helped with procedural inquiries, and problem solving, entered orders, opened accounts, reviewed paperwork. • Prepared annuity reconciliation books and released Fed Fund Wires

New York City

• Worked directly with the Managing Directors to evaluate the strategy and fundraising efforts of the firm.