• Skilled troubleshooting methodology, experience and know-how• Strong analytical skills, mindset and desire to learn• Knowledge of IT related processes, functions and terminology• Understanding of OSI model, heterogeneous topologies, LAN/WAN/VPN and distributed computing environments• Working knowledge of systems and network management, security-related policies, procedures, standards, protocols, compliance, concepts and principles• Creatively motivated, technically and artistically inclined• Energetic team-player, problem solver, one who pays close attention to detail and completeness• Work well with others under deadlines or strict time constraints• Productive, motivated and resourceful while working independently, with little or no supervision• Informed, connected and stay abreast of emerging industry technologies and trends—Specialties—- Enterprise systems administration, health monitoring and management- Data protection, business continuity and disaster recovery- MPLS network management and support- Software-defined networking (SDN/SD-WAN) architecture, design and deployment- Switched Ethernet private WAN & DIA management - Network Load Balancer (NLB) and WAN optimization (WANOP) appliance proficiency- VoIP and Unified Communications (UC) platform implementation, design and support- Network segmentation- Next-generation firewall and secure Email gateway administration- Information and cybersecurity expertise- Cyber forensics, incident response and OSINT- Threat, vulnerability, certificate and privileged account management—Proficiencies—Microsoft Systems Center:- Configuration Manager (SCCM)- Operations Manager (SCOM)- Data Protection Manager (DPM)SolarWinds:- Network Performance Monitor- Engineer's ToolsetWireshark:- Adept protocol analysis and network troubleshootingNext-gen:- Vulnerability Management- Endpoint Detection & Response (EDR)- Privileged Account Security (PAS)- Security Information & Event Monitoring (SIEM)- Secure Access Service Edge (SASE)- Security Awareness TrainingMulti-Cloud Network Connectivity