Rudrapogu Krishna Prasad Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

• Responsible for product delivery operations and platform configuration changes for our clients and partners.• Processed inbound client requests, involved tasks such as configuration, optimization, troubleshooting, and data management using Yext Data Management Tools. Ensured that client requests were successfully resolved• Assisted with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time.• Applied SQL, and Excel to compare large data sets of Yext-powered listing information against publisher scan results.• Analyzed and imported customer data, provided quality assurance over the information and content loaded into the Yext Platform. Contributed to internal resources and delivered important feedback to leadership and relevant teams.• Maintained clients’ dashboards present in the Yext Platform. Referred to and contributed to the internal documentation. Identified key areas in business process improvement and provided support for performance-related issues.• Performed analysis, identified requirements, compiled findings, and developed solutions for reporting, automation & process changes.

Hyderabad, Telangana, India

• Provided high-quality data, reviewed and improved data sets, and identified patterns in data that can improve machine learning models.• Experienced in working with large amounts of high-quality data sets• Improved business performance, created value, and maximized growth by identifying solutions for business troubles and making suggestions for changes to be implemented.