Rudrapogu Krishna Prasad Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

• Responsible for product delivery operations and platform configuration changes for our clients and partners.
• Processed inbound client requests, involved tasks such as configuration, optimization, troubleshooting, and data management using Yext Data Management Tools. Ensured that client requests were successfully resolved
• Assisted with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time.
• Applied SQL, and Excel to compare large data sets of Yext-powered listing information against publisher scan results.
• Analyzed and imported customer data, provided quality assurance over the information and content loaded into the Yext Platform. Contributed to internal resources and delivered important feedback to leadership and.
• Maintained clients’ dashboards present in the Yext Platform. Referred to and contributed to the internal documentation. Identified key areas in business process improvement and provided support for performance-related.

Hyderabad, Telangana, India

• Provided high-quality data, reviewed and improved data sets, and identified patterns in data that can improve machine learning models.
• Experienced in working with large amounts of high-quality data sets
• Improved business performance, created value, and maximized growth by identifying solutions for business troubles and making suggestions for changes to be implemented.