Riaan Kruger

Riaan Kruger Email and Phone Number

IT Infrastructure Professional @ Teleperformance, USA
Las Vegas, NV, US
Riaan Kruger's Location
Las Vegas, Nevada, United States, United States
Riaan Kruger's Contact Details
About Riaan Kruger

Information Technology Profile:Accomplished and motivated IT Professional with 20+ years of Global IT experience. Track record in diverse industries providing IT operations management, including network and voice, enterprise contact centers and applications, enterprise storage, enterprise application software deployment and support, solutions development, supplier negotiations, and management consulting.Specialties: Strategic Planning • Project Management • IT Operations • Enterprise Contact Center • LAN/WAN Operations and Support • Data Center Design, Construction, Operations • NOC • Service Desk • System Engineering • Disaster Recover/BCM • Enterprise Storage • Client Satisfaction • Cost Management/Governance/Service Levels • Supplier Management • Voice and Call Center Services • Collaboration • Virtualization • Process Development • ITIL V3 • People Management • ERP • CRM • Application Deployment.

Riaan Kruger's Current Company Details
Teleperformance, USA

Teleperformance, Usa

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IT Infrastructure Professional
Las Vegas, NV, US
Website:
teleperformance.com
Employees:
216398
Riaan Kruger Work Experience Details
  • Teleperformance, Usa
    Teleperformance, Usa
    Las Vegas, Nv, Us
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  • Teleperformance, Usa
    Network Director/Program Manager
    Teleperformance, Usa May 2015 - Jan 2021
    Paris, Île-De-France, Fr
    Teleperformance is a multi-billion dollar, Global organization.Responsible for all network related functions within the multiple geographies included within company. This includes daily network operations, network design and architecture, managing network projects, managing changes, new implementations, technology refresh, and management of network resources to ensure proper staffing levels for incident response and project support.
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  • Corinthian Colleges, Inc.
    Vp, Infrastructure & Operations
    Corinthian Colleges, Inc. Jul 2009 - Mar 2014
    Santa Ana, Ca, Us
    Responsibility for a multi-national infrastructure environment comprised of 2Xk desktops, Multiple Data Centers (both own and co-located), Multiple Cisco UCS Contact Centers with enterprise application stack and responsibility for Campus infrastructure in both the US and Canada. Key responsibility in enterprise technology evaluation and strategic alignment. Business objectives alignment and annual capital and expense budget development and maintenance. Executive communications at the enterprise and divisional levels. Spearheaded annual infrastructure technology gap analysis and development of multi-year bridging plans. Responsible for SOX and PCI audit compliancy for Infrastructure environments. Operational reviews and KPI management with outsourcing vendors, (DC’s, Telephony & NOC). Team development and career planning.
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  • The Irvine Company
    Sr. Director, Infrastructure
    The Irvine Company Dec 2004 - Jan 2009
    Newport Beach, Ca, Us
    Managed a team of 15 System Engineers/Managers responsible for the Technology Standards, Projects Technical Support and Enterprise LAN/WAN, Voice Services architecture. Operational responsibilities at 3rd level support of Infrastructure Services, Servers, Virtualized, DR and LAN/WAN, Wireless and Voice Systems. All research, evaluation and recommendation/positioning of new or replacement technology. Review and approval of all project related design and go live support documentation. Responsible as liaison to the PMO on project technical and resource requirements. Resource allocation to project requirements, conflict resolution and monitoring. Contribution of Security review and PCI compliance policies and procedures. Group budget responsibility, preparation and forecasting. Operational responsibility of all Test/Dev and UAT environments, policies and procedures.
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  • Automobile Club Of Southern California
    Manager, Enterprise Architect Systems Management
    Automobile Club Of Southern California Feb 1997 - Nov 2004
    Costa Mesa, California, Us
    Provide thought leadership to senior IT management on strategic and tactical key technology initiatives. Chaired Enterprise Architecture Committee responsible for standards, infrastructure, governance and overall technology direction and planning. Lead a team of 11 responsible for system management, capacity planning and change control processes and system performance reporting. Responsible for operations and budget requirements of the group. Project lead on Content Management team for the record retention and media storage strategy.
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  • Csc Consulting
    Principle
    Csc Consulting Apr 2000 - May 2001
    Global, Us
    Snr. Technical Architect assigned to develop an ecommerce site for large oil corporation. The site was modeled on esteel.com to function as a trading floor for the auctioning of refined oil inventories. The design infrastructure was based on Sun E-series enterprise servers, EMC Clarion, Sun Solaris, Cisco, MOAI, Open Market and Oracle 8i. LDAP based Security was also part of the responsibility
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Riaan Kruger Skills

Project Management Disaster Recovery Data Center It Operations Metrics It Strategy Strategic Planning Organizational Development Itil Strategy Enterprise Software Vendor Management Management Security Information Technology Crm It Management Storage Servers Enterprise Architecture Virtualization Cisco Technologies Leadership

Riaan Kruger Education Details

  • Damelin
    Damelin
    Business Law
  • Damelin College
    Damelin College

Frequently Asked Questions about Riaan Kruger

What company does Riaan Kruger work for?

Riaan Kruger works for Teleperformance, Usa

What is Riaan Kruger's role at the current company?

Riaan Kruger's current role is IT Infrastructure Professional.

What is Riaan Kruger's email address?

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What is Riaan Kruger's direct phone number?

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What schools did Riaan Kruger attend?

Riaan Kruger attended Damelin, Damelin College.

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Riaan Kruger has interest in Solid State Modeling, New Technology, Woodworking And Turning, Environment, Science And Technology, Golf, Arts And Culture, Animal Welfare, Health.

What skills is Riaan Kruger known for?

Riaan Kruger has skills like Project Management, Disaster Recovery, Data Center, It Operations, Metrics, It Strategy, Strategic Planning, Organizational Development, Itil, Strategy, Enterprise Software, Vendor Management.

Who are Riaan Kruger's colleagues?

Riaan Kruger's colleagues are Andres Felipe Bolaños, Franxi Medrano, Suneel Gour, Beena Verma, Anshaaf Jacobs, Aymen Issaoui, Mohammad Attif.

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