• Manage CRM (NetSuite) data integrity and update records, as necessary• Create and maintain searches and KPI reporting within CRM database• Develop and implement organizational processes and initiatives related to CRM• Generate daily, monthly, quarterly and yearly sales reporting for various organizational departments including C-level executives• Complete ad-hoc projects, data analysis, and reporting, as needed.• Represent Financial Operations team in daily, weekly, and monthly review meetings• Consult regularly with strategic parties from other departments to solve various billing related issues• Liaison within internal departments to obtain answers to sales related questions and issues pertaining to quotas, contracts, and metrics• Manage the Request for Proposal response process from start to finish

• Managed the Request for Proposal response process from start to finish• Assisted in the sales process with various account and sales support functions• Assisted with compiling and reviewing sales metrics• Qualified and distributed website and phone leads to appropriate sales representatives• Reviewed and edited various forms of written communications• Created and maintained database of department processes and materials

• Corresponded with at least 50 existing and prospective clients per day to promote and sell flagship product, the Sports Sponsor FactBook• Developed and implemented sales strategies to attract new clients• Assisted in providing excellent customer service for existing and prospective clients

• Promoted Big Ten Network programming at all home football games and various other events• Encouraged viewership of Big Ten Icons program through face-to-face interactions with target market, which became the highest rated non-live event in Big Ten Network history• Acted as the liaison between the Big Ten Network and the University of Iowa Marketing DepartmentCoordinated meeting times and location with the team and marketing department

•Sold tickets via cold calls to various businesses in the surrounding area•Assisted in design of flyers for posting around the stadium•Assisted in execution of various in-game promotions•Maintained a clean facility and provide first-rate customer service to all patrons

-Marketed products to customers and effectively employ up-selling techniques-Managed daily operations including cash accounting and customer service-Directed receipt, storage, and organization of inventory and stockroom-Assisted in planning and executing floor sets and merchandise recovery