Business Analyst professional with 15 years experience in end user/customer relations, software technical development and visual communications specialist. Provide client advocacy in service as liaison between solutions and end users of technical resources. Develop comprehensive usability and project storyboards for products and services from writing functional and business requirements and designing information flow charts; as well as gathering business needs information from stakeholders and customers. Provide matrix for stakeholder’s teams and communications plans as well as detailed action plans and successful project closings. Proficient in Content Management Systems, Microsoft Office, Visio, Project, Camtasia Studio and Adobe’s Creative Suite.Specialties: - Visual design and Publications - branding, trade show displays, proposals, packaging, magazine and print ads, presentations, webs/intranets- Usability testing/reporting for webs/applications- Business process and methods for best practices in, unique business requirements, structures, taxonomy, content management, continuity and RIO metrics- Support business-technical liaison, training local-long distance & tactical solutions- Storyboard publications for webs and application projects
Listed skills include Content Management, Taxonomy, Packaging, Structures, and 46 others.
