Lance Johnson Email & Phone Number

Payson, UT, US

Payson, UT, US

Provo, Utah, US

• Released the machine learning revenue intelligence platform built with Salesforce bulk data sync
• Took part in many investor pitches, follow ups, and diligence
• Hired a new kind of product manager with a sales quota to help drive revenue
• With the release of most other department functions due to lack of performance, took on many other areas including marketing, all forms of IT and RevOps, and even sales as needed
• Helped re-name Patri to OpenGTM, designed the logo, and built and maintained new website with site analytics, feature flags, and other experimentation functionality
• Built complete visibility into our complete product and sales led funnels and conversions

Provo, Utah, US

• Migrated to Gitlab cloud from an old outdated Gitlab instance
• Worked with a DevOps contractor to speed up deployments
• Implemented Git strategy move toward trunk-based development
• Implemented key engineering metrics to track performance
• Found product management talents in one of our professional service specialists and trained them to eventually take on a product management role
• Worked with the team to clean up much of the old tech and get it updated and cleaned up

Provo, Utah, US

• Lead all software engineering efforts of the Patri RFx platform including frontend, backend, and infrastructure consisting of 4 contractors and 2 employees while leadership determined who would move forward as the head.
• Hired a full-stack engineer, who within the 6 weeks was building key functionality for the team
• Refined development, deployment, and testing processes and reduced dependence on contractors to allow for greater development speed

Provo, Utah, US

• Designed and and helped develop the Salesforce data sync, single sign-on, webhooks, and other integration mechanisms of the Patri RFx platform
• Learned backend python development with django
• Deeply learned docker and docker compose

Dallas, TX, US

• Helped train and organize a new project manager, 2 new product managers, and 3 new developers to establish a dedicated team to continue development of the e3 experience, a new kind of employee experience platform.
• Led the team in the capacity of technical architect, release manager, project coordinator, senior developer, and agile coach through 4 major releases and continued to refine development, deployment, and testing.
• Designed and developed a data model and security mechanisms that would handle all analytics and rigorous security requirements for managers, HR, general leadership, and ultimately across the full 60k employee base
• Designed and developed a custom page builder that followed key styling, functional, and rigorous security requirements and with the help of another team member increased the initial page load performance to under a.
• Designed and developed a series of network building components where employees through requests and approvals build up key people that they are actively working with them on their career development goals and followed.
• Developed a sophisticated set of security mechanisms to ensure annual reviews were shared with all the right people, giving them all the right levels of access, at the right time

Dallas, TX, US

• Led a major role in the first global (60k employee base) deployment of the e3 experience, a new kind of employee experience platform, within the first month including an experience cloud bundle, Salesforce CMS, and a.
• Offered support and guidance to other business systems teams including the learning management and analytics teams including the building of a learning portal for sellers
• Offered a few designs and made recommendations on a new, more manageable permissions configuration for the team supporting sales in Salesforce
• Helped turnaround a global deployment of around 1k+ metadata changes with major dependency and merge issues
• Trained and supported a new developer and system admin dedicated to the e3 experience platform
• Helped quickly resolve a set of poorly designed flows that were causing the org to hit the org level flow interview limit, leaving the instance largely dysfunctional

Murray, Utah, US

• Led efforts to implement Salesforce across major business units including marketing, sales development, sales, implementation, onboarding, account management, training, technical support, billing, finance, and product.
• Worked with stakeholders and business unit leaders to gather project requirements and define business processes
• Designed, built, and tested data models and technical processes to align with business requirements and processes
• Documented designs and builds through written specifications and UML diagrams
• Completed data migrations from various systems to Salesforce
• Created a robust product and promo catalog feature set to handle complex product dependencies and promo configurations

Murray, Utah, US

• Maintained relationships with enterprise accounts to ensure their success with the product
• Coordinated cross department efforts to ensure the customer's success with the product
• Configured product customizations to meet the needs of the customer and conducted end user trainings
• Performed quarterly business reviews, business value reviews, renewals, contract negotiation, upgrades, and top tier issue resolution

Springville, Utah, US

Springville, Utah, US

Springville, Utah, US

Springville, Utah, US

• Scheduled and delivered up to 9 consultative product training webinars daily to administrative customer groups
• Consulted with customers on how to implement product best practices to improve their business performance

Pasadena, CA, US

• Actioned 20 accounts an hour through several outbound calls per account
• Handled inbound calls
• Maintained collection targets
• Followed HIPAA regulations

Bachelor'S Degree, Computer Software Engineering

Bachelor Of Science (Bs), Mechanical Engineering