Rhonda Lanier, Pmp, Ssgb, Itil Email & Phone Number

Peachtree Corners, Ga, Us

Professional Services leader responsible for transforming the Project Management practices for a leading Home Medical Equipment (HME) cloud-based SaaS application.

Norcross, Georgia, Us

PMO Leader responsible for the governance, strategy planning, collaboration, and execution of the Enterprise Portfolio of business transformation, IT infrastructure and security, and M&A integration programs and projects.

Atlanta, Georgia, Us

Business Program Manager and solution partner to Purchasing and Inventory Management functional leaders responsible for identifying, tracking, and monitoring adoption of business practices supporting people, processes, and technology.

Geneva, Geneva, Ch

Program Manager responsible for the Bid, Commercial and Contract Management practices and process optimization that enabled opportunity lifecycle governance and contract management compliance.

Irving, Texas, Us

Professional Services Project Manager responsible for ensuring delivery capability during the software development lifecycle of the Electronic Medical Record application. Lead the project to deliver an implementation wizard to improve the accuracy and consistency of customer delivery success. Developed service paths and pricing that standardized the implementation phases, activities, and tasks that improved implementation planning and set customer expectations.

Irving, Texas, Us

Managed a team of business and technical analysts supporting customers using a proprietary Operating System and Revenue Cycle applications. Achieved Support Center Practices certification 3 consecutive years by developing and implementing 99 processes and procedures aligned to Service Strategies guidelines for world-class support; achieved Certified Support Manager credential, and led team of analysts to achieved Certified Support Representative credentials.