Inherited unorganized and underperforming team of 60 plus associates across different shifts, developed and implemented strategies to generate a 30% growth in productivity.• Collaborated with Operations managers across all four shifts to re-organize and implement new strategies to increase production via talent development and relationship-oriented approach to leadership.• Facilitated change process to introduce new continuous improvement processes resulting in a 25% growth in productivity.• Implemented changes to different key processes of the supply and restocking processes which resulted in a 12.5% increase in production time.

Managed a team of 10 members in the shipping department to accomplish SLA agreements in a B2B, B2C and E-commerce fulfillment environment.• Directed operations in absence of supervisor, for an extended period of time in the first few weeks of employment.• Developed and implemented new strategies for the staging of shipping department supplies in the physical inventory to minimize foot print.

Participated in the Picking and shipping department processes to comply with SLA agreements. • Accomplish a rate of 95% through the employment period • Collaborated shipping team to do inspection of international orders • Help shipping department to accomplish the shipment of 4,000+ orders daily

Develop and maintain a filing system, Update customers data, Answer and direct phones calls, Act as the point of contact for internal and external clients, clerical duties as needed.

Devised and implement comprehensive strategies to mitigate inventory-related issues pertaining to Accuracy, availability, damaged products and mix products.• Fabricated new inventory control strategies which resulted in a boost to inventory accuracy of a 10% at the six-month mark, 25% at the year mark and by the end of 2020 Q3 for an overall 95% accuracy.• Coordinated with Receiving, Put-away, and Picking teams to implement new strategies regarding Inventory control which resulted in a better inventory cycle and faster picking process.

Develop from the ground up a team 20 associates in charge or domestic and International orders for a start-up business.• Created in conjunction with upper management SOP for shipping department which resulted in a 100% boost to fulfilled orders.• Implemented new strategies for the Picking team which helped increase inventory accuracy.