Robin Cline Email & Phone Number

Grand Rapids, MI, US

Kentwood, Michigan, United States

• Promoted from Office Support to Team Lead in March 2020.
• Build all load packets for outgoing trailers.
• Take inbound calls
• Take escalated calls
• Verify correct tractors and trailers are entering and exiting the gated grounds.
• Ensure proper product on hand for all weekly loads.

Greater Grand Rapids, Michigan Area

Wyoming MI

• Maintain work orders in Fleet Focus.
• Built and maintain professional relationships with Fleet Managers in all GLC locations
• Weekly Time and Attendance/Fleet Focus reconciliation
• Responsible for Xata unit reporting, transferring and returns.
• Receive parts, create correct part labels and enter them into inventory.
• Create multiple reports to monitor workload, expenses, inventory and labor.

Rockford, MI

• Utilize SAP to enter orders taken via phone, email or fax
• Enter and revise contracts for customer service
• Special projects as assigned
• Backup for Address Validation Exceptions Warehouse 55
• Daily updates of production report for the Performance Group
• PKMS to obtain tracking and invoice information

Greater Grand Rapids, Michigan Area

Audit pallets, wrap and stage pallets for loading onto trucks, hilo, UPS and FedEx package preparation, verify inventory counts of trucks being received.

Utilize CyberSource to notify customer of canceled orders due to credit card issues and to identify fraudulent orders.Review Bills for shipping for errors. Input all billing information into database.Process returns for defective, unwanted or incorrect orders by sending prepaid shipping and address labels to customers.Inspect returns for damage or defects.

Greater Grand Rapids, Michigan Area

StoreManage 15 full and part time employees. Stock monitoring, ordering and inventory. Daily paperwork for accounts payable on incoming merchandise. Create store displays and end cap designs for regular and sale merchandise. Responsible for increasing sales and decreasing merchandise shrinkage. Twice yearly physical Inventory of in store and storage.

High School Diploma, General Studies

Business Degree, General Business