Robert Lees, Mba, Pmp Email & Phone Number

Orlando, Fl, Us

Maitland, Florida, United States

• Oversees strategic delivery of multiple programs/projects in Finance, Accounting, Financial Planning, and Business Intelligence.• Provides leadership to program/project teams, ensuring objectives are met, value is increased, risks mitigated, patient outcomes improved, and business decisions enhanced.• Acts as a senior manager for implementing projects at the intersection of financial revenue cycle and clinical information systems.• Leads the design, validation, certification, and implementation of best practices through governance and accountability processes.• Resolves complex problems by defining issues, collecting data, establishing facts, and drawing valid conclusions.• Interprets data across projects, presenting results through documents, presentations, and diagrams.• Manages complex projects using troubleshooting and problem-solving techniques.• Champions strategic value management by providing direction and leadership in program/project management.• Collaborates with sponsors, leaders, and project teams to solve problems and identify continuous improvement opportunities.• Plays a strategic role in program planning and execution, contributing to strategic decision-making.• Develops and implements governance processes to capture and validate project requests, aligning them with strategic objectives.• Stays current on industry trends through training programs and mentors others on project management tools and best practices.• Maintains inter- and intra-departmental relationships, ensuring ongoing communication with key stakeholders.• Delivers outstanding customer service and maintains respectful relationships at all organizational levels.• Oversees the hiring and training of project managers, ensuring alignment with project objectives and organizational goals.

• Established a comprehensive PMO, including developing a SharePoint site, PMO manual, template repository, project intake form, and document repository.• Developed a PowerBI dashboard, tracking and reporting system, training program, and set up Project Online.• Managed programs/projects in Finance, Accounting, Financial Planning, and Business Intelligence, achieving objectives, increasing value, and mitigating risks.• Led the design, validation, and implementation of best practices in systems and processes.• Guided department teams through Lean Six Sigma SIPOC for process optimization.• Resolved complex problems, defined issues, collected data, and presented results effectively.• Managed complex projects with minimal supervision, using troubleshooting and problem-solving skills.• Developed and maintained project documentation and tracking systems.• Collaborated with department leaders to foster interdepartmental relationships and maintained communication with stakeholders.• Ensured adherence to master plans and schedules.• Captured and validated project requests, aligning them with strategic objectives.• Stayed current on industry trends and provided mentorship on project management tools and best practices.• Established a status reporting system for all programs/projects, ensuring timely communication of progress and value delivery.• Developed and maintained governance and committee artifacts for better project oversight.• Cultivated strong inter- and intra-departmental relationships for effective communication.• Provided guidance and leadership to program/project management teams, applying Six Sigma Green Belt and data science best practices.• Played a strategic role in program planning and execution, contributing to strategic decision-making.• Hired, trained, and oversaw two project managers, ensuring their development and successful project delivery.

Maitland, Florida

• Managed all phases of the project life cycle for assigned projects across the enterprise, ensuring project requirements were clearly defined and forecasted timelines and objectives were met.• Created comprehensive project plans that encompassed both IT deliverables and business deliverables.• Responsible for all communication throughout the project life cycle.• Facilitated interdepartmental communication across the enterprise to review project status, keep teams informed of changes, and plan future activities.• Oversaw project status, anticipated potential roadblocks, and communicated issues with all levels of project stakeholders.• Forecasted, monitored, and managed all day-to-day aspects of project scope.• Managed multiple projects simultaneously, keeping priorities aligned with overall organizational goals and initiatives.• Developed quantitative and qualitative measures to monitor project results and identify areas for additional improvement.• Collaborated with various departments to map existing processes, conduct readiness assessments, develop approaches to implement change effectively, identify necessary resources, and complete projects.• Worked with the Analytics team to determine KPIs to be tracked and visualized on shared dashboards, assessing project risks, reporting project status, and visualizing progress over time.

Orlando, Florida Area

• Prepared financial statements for client property portfolios within Client Reporting. • Analyzed property-level activity and financial reports to identify and correct irregularities as well as ensure accurate representation of the property’s operational and financial position.• Managed cash needs, cash disbursements, and transfers between properties. Reported cash deficits to client as required.• Maintained and met strict deadlines for client financial statements and critical payments (loans, taxes, distributions, etc.). • Performed month end close for 11 properties including posting journal entries, report reconciliation, reclass and accruals, bank reconciliations, trend reviews, management fee calculations, and creating the period-end financial statement packages. • Assisted Regional Property Managers in preparation and finalization of annual budgets. • Audited PMAs (Property Management Agreements) to ensure accurate Client Reporting compliance.

Orlando, Florida Area

• Managed team of 6 responsible for the Accounts Receivable portfolio of 27 healthcare facilities ensuring timely collection, follow-up, resolution of disputes, and enhancement of cash flow within established days sales outstanding (DSO) and delinquency guidelines. • Assisted clients in preparing for and completing internal, state and insurance audits targeting accurate contractual billing, charge capture and reimbursement resulting in clients retaining 100% of reimbursements and collecting additional credits. • Supported client provider enrollment and credentialing constituting Medicare and Medicaid application renewal and registering an LLC as a billing agent recognized nationally. • Initiated revenue cycle performance projects focused on lowering DSO and claim denial rates by utilizing root cause analysis functions to identify and create new processes and procedures. • Outperformed targeted collections on a new client contract consisting of 9 Health Care Facilities in the states of Florida and Texas in 2015 by 6% and 2016 by 10%. • Developed workplans for clients and implemented the engagements such as reengineering a facility’s Medicaid application process stretching between 2 departments over 12 weeks resulting in reduced approval time of approximately 30 days. • Trained 12 Business Office Managers on payroll, Electronic Health Record (EHR) software systems, Patient Access systems, policies and procedures, petty cash, banking and accounting practices.

Tallahassee, Florida Area

Orlando, Florida Area

Charleston, West Virginia Area

Master Of Business Administration (M.B.A.), Business Administration

Activities and Societies: MBAA, Relay for Life, The Big Event

Bachelor Of Science In Business Administration, Marketing

Certificate Of Completion, Management