Robert Everett Iii, Mha Email & Phone Number

Grand Rapids, MI, US

- Responsible for developing and executing the quality improvement strategy for the provider network. - Created Quality Improvement department policies and procedures on supplemental data and CAHPS reporting.- Developed a Pay for Performance program proposal to improve CMS 5 star quality measure performance.

- Responsible for driving quality improvement initiatives in 32 Primary Care practice sites to improve ACO and multiple Payor Risk contract performance.- Developed quality measure specific performance strategies to engage providers and staff.- Consulted with practices to identify and address barriers to improve both patient experience and quality.

- Develops and implements strategies to improve performance within the Primary Care Incentive Program for strategic health systems in West Michigan.- Creates reporting for health system providers designed to show areas of opportunity for improvement and show historical trends to overall performance.- Mentors new Provider Performance Specialists on managing.

Grandville, MI

-Creates a personalized experience to determine the right product that fits the customer’s needs.-Effectively ensures awareness of store benefits to help secure scorecard signup at register

Surgical Oncology

-Collaborates with each Oncology Specialty within the office suite to find creative solutions to improve overall clinic flow. -Redesigned department documents to increase efficiency during entry into Epic.-Assisted management with the creation of standard work for clerical staff.-Worked to standardize department documents to match Epic and be available to.

Blodgett Hospital

-Oversaw patient tray line production daily. Ensured accuracy and timely delivery of food trays.-Assisted in the development of job descriptions for Utility technicians.-Coordinated large scale move to newly renovated kitchen. -Trained and mentored new technicians for dish room, patient tray line and utility positions.

-Assisted physical therapists and technicians -Spent 90 hours interning in the physical therapy department.

Weight Training-HHPA 235

-Mentored students on fitness goals through individual workout plans. -Demonstrated and taught proper weightlifting exercises/techniques.-Created Excel worksheets and Word documents to create handouts and quizzes.

-Created and organized new layout for over 200 patient charts.-Assisted in daily office work inlcuding faxing, chart pulling and organization. -Cleaned and Organized therapy gym daily-Spent 180 hours interning at the outpatient physical therapy clinic.

Master’S Degree, Health/Health Care Administration/Management, 3.75

Bachelor Of Science, Health And Human Performance; Exercise Science

Associates Degree, Pre-Allied Health