Manage day-to-day administrative, leadership, and operational tasks of a multi-specialty physician practice with a staff of 65 employees and 22 providers to deliver a high-level of patient care and customer service, with responsibilities for the annual operational budget of $30 million to include expense management, profit and loss of the practice, revenue growth, strategic planning of the practice, and optimizing labor and productivity along with developing efficient work flow processes. Responsible for human resources management of employees to include mentoring, coaching, performance evaluations, and counseling. Managed all aspects of payroll through ADP. Develop clinical modules for various patient services and care, knowledgeable in applying current healthcare laws and procedures, identifying and resolving medical issues, billing and coding, medical billing procedures, reimbursements, AR management, and insurance benefits. Partner with Physician Relations department to market the practice for growth. Provide direct oversight and serves as the subject matter expert for the Sleep Clinic and sleep durable medical equipment (DME) operations to include PAP Therapy adherence, DME billing, and dispensing and shipping PAP resupply. Major Accomplishments:• Restructured operational workflows at the front and back office and refill departments which boosted productivity by 30% and resulted in cost reductions of 15%.• Implemented Sleep DME resupply program in the Sleep Clinic which increased revenue by $500,000 YoY and increased patient compliance to therapy by 25% resulting in increased patient outcomes.• Implemented cloud based supply tracking system for DME store for supplies and charges resulting cost savings of $100,000 YoY and increased revenue of 25% through appropriate charge capture.• Developed and implemented employee and patient satisfaction initiatives to increase patient experience and employee engagement by 11% and 10% respectively.

Fully responsible for administrative, operational, and strategic oversight and leadership for the WellStar Sleep Medicine service line and all 13 sleep diagnostic centers within the program. Fully accountable for an annual operational budget in excess of $50 million. Drafted financial reports for Executive leadership timely and accurately as well as conceptualized, implemented, and managed operational and capital budgets along with PNL statements to measure overall financial performance. Planned, implemented, and managed several large healthcare projects with a comprehensive project management process that included the integration of departmental and system EMR systems (Epic), portable diagnostic equipment, and the design, budgeting, construction of 3 medical outpatient diagnostic facilities to including space allocation, and procuring master leasing contracts to expand services into new market segments. Major Accomplishments:• Achieved revenue growth through new market segment captures and the expansion of the sleep medicine program resulting in revenue increases of 40% YoY.• Reduced overall operational costs through standardizations of processes between sleep center sites, cross-training of staff, and technological system enhancements boosting productivity by 30% and reducing costs by 20% YoY.• Achieved Corporate Accreditation of the program through the American Academy of Sleep Medicine resulting in high patient and quality standards recognition leading to 25% increase in referrals.• Increased patient access for critical services into strategic areas through the design and construction of three state of the art sleep centers which boosted revenue by an addition 30% YoY. • Conceptualized, implemented, and managed a Home Sleep Testing program (HST) for patients to effectively diagnose and treat sleep apnea reducing costs for services to patients by 60% and increasing revenue by $1.5 million YoY.

Provided clinical, administrative, and operational oversight of technical staff and medical sleep research projects. Assisted the Director of Operations in strategic planning and vision of the sleep program including the implementation home sleep testing, expansion of two sleep facilities into new geographical market areas, and configuring maintaining diagnostic equipment and network infrastructure to meet growth demand. Responsible for DME referrals for patients to outside sources, education of patients and the community on sleep disorders, and tracking clinical outcomes and therapy compliancy of sleep apnea patients. Major Accomplishments:• Achieved accreditation for all three sleep centers through the American Academy of Sleep Medicine, establishing industry standards for patient care and quality assurance of the program, leading to increase visibility and referrals by 20%.• Successfully installed two sleep centers in new market areas resulting in revenue increases of 30%.• Conceptualized, implemented, and managed a CPAP DME and Compliance Therapy program to increase patient adherence to therapy and drive positive patient outcomes to therapy. • Restructured staffing and standardized equipment and supply for all locations resulting in the reduction of costs by 15%.

Fully responsible for administrative, operational, and strategic oversight and leadership of the Sleep and Neurodiagnostic Centers. Fully accountable for an annual operational budget in excess of $5 million. Drafted financial reports for Executive leadership timely and accurately as well as conceptualized, implemented, and managed operational and capital budgets along with PNL statements to measure overall financial performance. Major Accomplishments:• Achieved accreditation through the American Academy of Sleep Medicine, establishing industry standards for patient care and quality assurance of the program, leading to increase visibility and referrals by 20%.• Cross trained staff for Neurodiagnostics and integrated the departments reducing costs by 20%.• Increased patient services through the implementation of home sleep testing and long-term EEG video monitoring increasing revenue by 35% YoY.• Successfully partnered with the U.S. Army to become the provider of choice for sleep and neurodiagnostic services for active duty service members and their families increasing revenue by 20% YoY.

Flight medicinePhysical exams for all aircrew and special operations personnelDetermine worldwide medical qualificationsAircraft accident investigationFlight operations emergency response teamMedevacCombat medicine and mass casualty response