Richard Lilli Email & Phone Number

Minneapolis, Minnesota, United States

• Collaboration with globally located teams consisting of Product Managers, Test Managers, Devs and other stakeholders to gather necessary testing goals• Wrote and executed 1000+ functional and integration scripts, developed test plans, static tested product requirements, and provided regular project status updates to stakeholders• Discovered, documented, assigned, and closed hundreds of defects across web upgrade and mobile revamp projects• Test scripting (200-300 scripts), planning, and execution of test for API middleware between client mobile and web applications and AIMIA’s web service• Assessed functionality, performance, reliability, stability and compatibility of a wide range of services for a web upgrade and mobile app overhaul• Created personal Java applications to assist with testing tasks

- Researched, designed, and implemented an automated testing library that replaced manual testing. This improved the speed and quality of the firm’s software.- Wrote documentation on processes and library design that was used to suppor the system and train new team members.- Reported and ticketed bugs

Bloomington, Mn

- Resolved software and hardware issues for staff, faculty, and students daily- Fielded account issues such as accessing email and online services (Up to 10-15 per day)- Facilitated setup and relocation of computer labs and hardware including computer monitors, desktops, Chromeboxes, etc. (Labs consisting of about 30-50 computers)- Cataloged campus computers/devices and saved ~$2100 due to missing devices not accounted for- Executed the deletion of old computers, looking up accounts, forcing password resets, assigning computers to workgroups, pushing software, checking status of computers- Implemented re-imaging for windows computers to their current or an updated operating system

Bachelor'S Degree, Computer Science

Computer Science