Key Achievements: Admitted candidates and proctored computer-based Pearson VUE exams to up to 20 candidates per day; responded to inquiries from a variety of internal and external parties; completed accurate incident reports (cases) and solved hardware problems; tutored new testing assistants; honored by being chosen as one of the Roseville Adult School Award of Excellence Recipients of the year in 2014-2015 and 2020-2021 school years; translated School District documentation and newsletters

Key Achievements: Provided tutorial assistance of effective learning and time management strategies and tools to a diverse student population, tutoring and consulting up to 14 students per day on college campus or remotely via online platforms; trained new employees and students tutors; developed and proofread instructional reading, video, and audio materials, using Canvas, Canvas Studio and Google platforms