Robert Lipp Email & Phone Number

Us

Sacramento, California, Us

- Automated onboarding workflows by integrating BambooHR with TriNet, resulting in a 50% reduction in manual processing and optimizing operational efficiency.- Improved employee benefits by conducting a cost analysis and proposing solutions, leading to a 10% increase in supplemental benefits.- Conducted an audit in BambooHR by creating a new nomenclature and reorganizing over 1,500 documents, resulting in significant improvements in employee personnel file management.- Served as the 403(b) administrator, assisting employees with retirement program questions and collaborating with vendors to ensure regulatory compliance.- Managed the onboarding process for 50 employees by facilitating orientation, entering data into the HRIS, coordinating with IT, completing I-9 forms, and handling background checks.- Resolved over 100 employee tickets in Jira, addressing inquiries related to leave of absence, offboarding, HR information systems, onboarding, and various other HR functions.- Revamped the PAN form to streamline design and enhance data integrity, leading to a 15% decrease in data entry errors.- Developed a Student Loan Repayment Assistance program and leveraged the Public Service Loan Forgiveness program to educate staff and broaden benefit options.

Stanford, Ca, Us

- Hired as a temporary HR admin to execute a project and assist the retirement programs team. - Managed a thorough audit that involved inspecting 3,000 mailing packets, resolving inaccurate participant information, and notifying the provider of the necessary updates.- Utilized HRIS data reports and queries to verify worker eligibility for retirement distribution requests while documenting each withdrawal for record-keeping purposes.- Formulated retirement contribution projections tailored to individual employee variables and effectively communicated the calculations to ensure participants gained a clear understanding.

Santa Clara, California, Us

- Hired as a temporary HR Coordinator contracted to execute compliance audit projects. - Conducted an I-9 audit, which involved organizing the storage of 1,400 forms, inspecting I-9s for compliance, resolving errors, optimizing workflows, and documenting the entire audit process.- Investigated employee data changes in ADP and cross-referenced the information with signed Personnel Action Notices to ensure data integrity.- Analyzed employee job descriptions against HRIS records to verify regularity and identified more than 10 inconsistencies that required updating.

Menlo Park, California, Us

- Revamped the onboarding process by implementing automated functions in BambooHR, resulting in a 30% increase in operational effectiveness and a 25% rise in new hire satisfaction.- Streamlined the onboarding cycle for 200 employees by leading orientation sessions and reviewing new hire paperwork, resulting in a smoother ramp-up.- Handled sensitive data for approximately 500 employees across multiple HRIS platforms with meticulous accuracy, ensuring confidentiality and maintaining data integrity.- Assumed administrative duties for UKG (Kronos) from the payroll analyst and served as the primary point of contact for 200 non-exempt employees regarding timesheet issues.- Performed audits on I-9 forms, employee change requests, EEO classification, and harassment prevention training to sustain adherence to regulations.- Streamlined the COVID leave program by automating response emails and scaling data collection procedures, resulting in a 40% increase in time efficiency.- Created and designed the HR intranet on Confluence, which reduced employee questions by 30% and enabled staff direct access to company resources in a centralized location.- Reconstructed the new hire ticketing process, leading to a significant increase in data accuracy, an 80% decrease in user profile errors, and enhanced communication among HR, recruiting, and IT.- Managed the selection of new seating software by researching vendors, collecting feedback from stakeholders, negotiating contracts, and drafting a business proposal for the SVP HR’s approval. - Built strong relationships with various stakeholders to reinforce cross-department cohesion and knowledge transfer. - Delivered exceptional customer service to about 500 employees through answering HR inquiries on benefits, open enrollment, company policy, employment verification, and work protocols.

Sunnyvale, Ca, Us

- Coordinated approximately 60 phone and onsite interviews per week using HireIn.- Maintained SLA requirements and achieved a 97% completion rate for interview scheduling, tracked via ServiceNow tickets. - Delivered exceptional customer service by promptly addressing candidate inquiries and fulfilling requests, significantly enhancing the overall candidate experience.- Trained new hires on the proper procedures and volunteered to cover RCs when needed.- Supported the engineering team by scheduling technical interviews, collaborating with recruiters, assisting interviewers, and communicating with candidates.

Mountain View, California, Us

- Scheduled over 2,000 interviews using Greenhouse while ensuring a seamless candidate experience and a streamlined recruitment process. - Built an internship program by designing engaging activities and assigning mentors, which increased intern satisfaction and resulted in a 75% conversion rate to full-time hires.- Developed a campus recruiting strategy by targeting key career fairs and selecting representatives, which increased our organization's visibility and attracted top talent.- Managed a diverse range of HR responsibilities, including data entry, offer letters, swag distribution, onboarding, acting as interim front desk manager, scheduling, and recruiting.- Implemented an integration between Greenhouse and DocuSign to automate offer letter generation, creating a 30% boost in productivity.- Onboarded and educated over 200 new employees by facilitating new hire orientation. - Answered employee inquiries on HR procedures through various communication channels. - Conducted monthly new hire orientation to introduce new employees to leadership and the diverse departments.- Served as the interim front desk manager for 3 months: duties included answering phone calls, greeting guests, managing the facilities, sending and receiving mail, and various initiatives.- Promoted to a Recruiter position and filled in as the backup for HR processes. - Recruited a total of 15 interns for the summer of 2018.- Recruited 9 software engineering interns for summer 2019.-Achieved the diversity goal for campus recruiting in 2019 by hiring 7 diverse engineering interns.- Converted 6 out of the 8 graduating interns to full-time engineers in 2018.- Hired the IT Director, Senior Product Analyst, Technical Trainer, eLearning, Documentation Team Lead, Systems Reliability Engineer, Interns, and Software Engineering Undergrads.- Recruited for Product Management, Systems Reliability Engineering, and Software Engineering.

Redmond, Washington, Us

- Leveraged critical thinking skills when optimizing inventory-related tasks. - Managed the food budget and helped keep team morale up as a Health Advising Team member.- Maintained back-of-house standards through proper paperwork, cycle counts, and auditing location buckets as an inventory control expert, leading the store to receive a 100% audit score for the first time.- Trained new inventory control experts on inventory tasks and procedures.

Redmond, Washington, Us

- Provided solutions to customers’ problems and acted as the face of Microsoft. - Demonstrated excellent customer service, drove revenue through selling devices as a product advisor, and contributed to the store being ranked in the top 10 (out of over 100 stores) for two quarters.- Covered shifts for sick colleagues and trained new hires on work procedures.- Sustained a 98% completion rate for LMS.

San Jose, Ca, Us

- Assisted the Marketing team with creating sales kits for in-house products. - Researched and developed SWOT analysis of the competition and the market. - Participated in trade shows to promote Macate products and form business leads. - Worked closely with the sales team to ensure cross department collaboration.

- Aided customers with orders and handled numerous transactions. - Organized and completed morning duties before restaurant opened.

Hollywood, Ca, Us

- Traveled throughout the Bay Area working different events. - The events ranged from cafes, fine dining, catering, banquets, etc. - Provided excellent customer service and worked with a diverse team.

New York, Ny, Us

- Engaged with customers while providing undivided attention. - Handled numerous transactions both cash and credit.