Reebeka Lizak Email & Phone Number

Portland, Oregon Area

Managed team of Travel Consultants and supported them with 1:1 coaching for them to achieve their sales goals set by company standards and provide excellent customer serviceReviewed phone calls and emails to train team and handle escalated callsResponsible for the day to day operations of the sales floorConducted 2x meetings weekly with the sales, operations, and product team to ensure employees across departments are finding ways to compromise and understand each otherAssisted with a projected $170M Sales in 2023Implemented plans to transition company and clients into new policies or proceduresRecruited, hired, created trainings, and developed cross-functional team membersEnsured consistent execution of SOPs and maintained the company documentWorked across departments and with the COOManaged $3+M project in 2020 with Operations and Accounting departmentsRepresented the brand, promoted community involvement, and understood the competitionActivities Committee - Assisted with creating monthly activities for employees to partake in

o Supported strategies and processes to drive store sales and deliver results through customer centric mindseto Owned operations responsibilities for store ensuring compliance standards are meto Implemented action plans to maximize efficiencies and productivity for shipment and merchandisingo Recruited, hired, and developed cross-functional team memberso Ensured consistent execution of standard operating procedureso Represented the brand, promoted community involvement, and understood the competitiono Leveraged omni-channel to deliver frictionless customer experience

Portland Oregon

o Assisted Customer Service Manager, Recruiting Manager, and CEO with daily tasks, monitoring, and all other support aspects of the officeo Reviewed phone calls, emails, voicemails, documents, and other materials to disseminate information and delegate tasks to appropriate teamso Composed emails, documents, spreadsheets, and reports for clear communication between departmentso Verified and processed client information and payment informationo Managed and audited accounts, client calls, and end of day logs - ensuring complianceo Made outgoing calls to clients regarding account updateso Assisted with all other manager and office requestso Maintained office appearance and operations

Austin, Texas Area

o Pioneered the Visual Merchandising Leader role for Targeto Assisted in a 8x margin growth for 2017 and 2.5x margin growth in 2016o Drove sales growth by implementing and maintaining visually stimulating brand displays throughout the store, focusing on Style categories in Home Trend areas, Focals, Seasonal Launches, and Mannequinso Developed business plans, sales development plans, brand strategies, product launch plans, and zone maps specific to our store metricso Partnered with in-store teams, STLs, DTLs, and vendors to reinforce product supply and demand in storeo Interviewed and trained team members for specialty areas, front end, back room, and sales flooro Managed softlines and home décor teams of about 10-15 peopleo Delegated weekly and daily workloads to ensure product and brand launches were completed on timeo Redesigned floor layout and its visual impact based on inventory, season, weather, trends, and client habitso Supported all departments of the store by assisting with set-ups and take-downs of every department to ensure a strong visualization of the brand and product displayed

San Antonio, Texas Area

o Customer sales & service representative for VIP clientso Managed business accounts, calendars, appointments, meetings, orders, and reports for 10+ clientso Developed product launch plans and campaigns for personal clients to coincide with and reinforce company-implemented previews, promotions, and sneak peakso Integrated new team members through peer training o Wrote templates for emails, voicemails, phone scriptso Processed orders for personal clients and assisted with overflow specialty and customer service callso Coordinated and maintained physical and electronic filing systems/recordso Event Planning Committee Leader

San Francisco,Ca And San Antonio, Tx

o Created and maintained in-store and window displays- including mannequins, floor layout, wall space mapping, marketing, signing, and promotional eventso Managed shipment processing and receiving, replenishment, and stockroom maintenanceo Trained and lead new team memberso Created product knowledge books and training materials for entire storeo Community Service Leader

Engineering

Biology, General

3D Art And Animation, Game Art And Design

Activities and Societies: GAD, Sculpture Club, BiologyConcentrated on 3D art and digital art. Throughout my schooling, I learned how.

High School Diploma

Activities and Societies: Honors Biology, A.P. History, A.P. Physics, Honors Art, Band, Field Hockey, Stage Crew (Manager) Track.