I am a multi-talented Human Resources professional consistently rewarded for success in planning and operational improvements. I have spent the last 15 years as a professional writer conveying company policies and procedures, writing training manuals, etc. I have extensive experience in policy development and staff management procedures which positively impacted overall morale and productivity. I have also served in numerous capacities beyond the scope of my job title, so I have a great many skills beyond technical writing and word processing (such as experience in management, sales, customer service, and even IT) to bring to the table.