PROFILEInnovative, versatile and creative marketing professional with the skills, passion and professionalism needed to support business and consumer market programs, assist with PR and communications and conduct detailed market research. Through being able to understand the wider picture, earned a reputation as someone offers a pro-active approach and is recognized as being results driven and an effective team player.• Product planning and market research• Determining marketing objectives• Understanding web-based marketing• Research and analysis• Advertising planning• Brochure design layout and design• Creative graphics• Promotional and sales materials• Competitor benchmarking• Maintaining customer databasesACHIEVEMENTRegistered Marketing Professional certification exam passer — 2013Certified Working Proficiency in English, TOEIC Listening & Reading Certificate Test score: 855 points out of 990 — 2013SKILLSWriting Skills• Wrote creative copy for catalogs, brochures and other direct mail projects.• Researched and conceived newsletter articles.• Produced variety of business materials, including: letters, reports, proposals and forms.Marketing Skills• Designed, developed and implemented marketing and sales campaign for a fundraiser.• Evaluated target markets and proposed marketing strategies.Communication Skills• Promoted products and services; generated leads and initiated sales.• Established and improved client communications; maintained ongoing relationships.• Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.• Coordinated, planned and contributed at trade shows and special events.Administrative and Management Skills• Coached, supervised and evaluated organization members.• Led teams; committee members; initiated volunteer events and activities.