led design teams and provided product leadership for business and development teamsmanaged UX efforts across multiple concurrent projects and different departmentshelped develop more effective inter-departmental communicationsheld weekly sessions for teams to ask UX/ADA questions and review deliverablesworked with end users to understand and evaluate needs

worked closely with CTO and development team to redesign customer experiencehelped design, develop, and launch a partner e-commerce site in under 3 weekscreated marketing copy for both consumer and prospective technology partners

helped organize, schedule, and coordinate the annual two week fundraiser featuring daily events that raised over $1M from thousands of donorscreated graphic assets for fundraiser for both marketing and printed prizesorganized drawings and fulfillment for over 1,500 prizes

collaborated across development, business, marketing, and e-commerce teams to define and implement new strategieswrote new feature requirements and specificationsorganized daily stand ups and weekly showcases with CEO, CMO, and technology teamcreated documentation and tutorials for internal usersdesigned and developed new features on e-commerce and internal websitescreated custom email marketing CMS tool which had steady MoM and YoY growthcreated data visualization tools to understand analytics across company

collaborated with CEOs and business owners to understand the unique challenges their businesses faced and helped build custom solutions to address themcoordinated between internal and client teams ranging between 3-150 individualsassisted ThoughtWorks sales and marketing teams with multiple successful pitchesran regular prioritization sessions and retrospectives internally and with clientsworked on 4 greenfield projects from inception through successful launchfacilitated regular stand up and showcase meetings with clientsorganized multiple internal events for over 120 attendeesworked across roles on client teams, specializing in user experiencespoke at the Agiles conference in Lima, Peru and several internal conferences

acted as usability/UX consultant across private and public sector projectscreated style guides, technical documentation, and user tutorialsdesigned and developed user interface designs from wireframing to codeoptimized process flows within organizations, in one case bringing a process that took 30 days with a 60% success rate to one that took under 2 days with 100% success