Roberta Kramer Email & Phone Number

• Manages PACS systems for cardiology and radiology which includes GE, AGFA, Mckesson and Philips
• Installed electronic documentation system (Epic) for Nursing and ancillary personnel throughout a hospital system
• Responsible for third party integration software including Powerscribe and Fluency for Imaging
• Transitioned a community hospital from McKesson to AGFA
• Developed a software evaluation tool and accompanying policy for software acquisition.
• Coordinated install of Epic with third party systems on three separate occasions related to mergers and acquisitions.

• Responsible for hospital operations for all inpatient areas that includes 350FTE’s in nursing
• Assisted in the development of a nursing vision and strategic plan to drive performance improvement on core measures and patient safety
• Worked on the implementation of an electronic medication administrationrecord and redesign utilizing bar coding technology
• Serves as liaison to the Magnet Steering Committee

• Responsible for operations and management of 254 inpatient beds
• Implemented Balridge processes and organizational performance excellence evaluation tools
• Serves as Coordinator of Inpatient Satisfaction Team
• Team leader for the Patient Fall Prevention Initiative
• Coordinated the Joint Commission Readiness Survey and PPR Review for Provision of Care and Treatment and Services and developed measures of success

• Responsible for 72 inpatient beds
• 106 FTE’s and managed a $16 million dollar budget
• Provided leadership for JCAHO compliance

• Increased scope of management responsibility to include surgical patientsat various stages along the continuum of care
• Provided cost effective, quality care as demonstrated by quantifiable measures

• Scheduling, budgeting, interviewing and hiring, monitoring employee performance and evaluation, and assisting in the development of quality indicators and providing follow-up

• Responsible for daily staffing, patient assignments, ordering supplies, Ensuring equipment was in working order in the Cardiovascular Recovery Unit and the Cardiac Step-down Unit
• Method of care delivery was case management
• Cardiovascular Clinical Specialist role involved patient/staff education in the above areas, as well as CCU and Cardiac Stepdown.

• Responsible for coordinating staff education in the ICU, CCU, Cardiac Stepdown unit, Outpatient Surgery Center, OR, PACU, and Outpatient Department.
• Coordinated the opening of the cardiac catheterization laboratory and assistedin the application process for a certificate of need in cardiac surgery
• Actively participated in the JCAHO process

• Dual role position involved both patient/staff education and house supervision every other weekend
• Patient education was directed at the cardiovascular, diabetic, ostomy, and pre-op patient
• In-service education for professional staff included coordinating and developing short courses, self-directed learning and other educationprograms for nursing personnel
• Duties performed under the auspices of house supervision involved carrying out activities necessary for the continued operation of the nursing department.
• Responsibilities include arranging staffing coverage for all units due to call-ins, responding to all in-house cardiac arrests, and assisting in the Emergency Department when large numbers of patients present.

Masters Degree In Nursing

Certificate In Health Care Administration, Health/Health Care Administration/Management

Masters Degree In Business Administration, Mba

Bachelor Of Science In Nursing