Roberta Kramer Email & Phone Number

• Manages PACS systems for cardiology and radiology which includes GE, AGFA, Mckesson and Philips• Installed electronic documentation system (Epic) for Nursing and ancillary personnel throughout a hospital system• Responsible for third party integration software including Powerscribe and Fluency for Imaging • Transitioned a community hospital from McKesson to AGFA• Developed a software evaluation tool and accompanying policy for software acquisition.• Coordinated install of Epic with third party systems on three separate occasions related to mergers and acquisitions.

•Responsible for hospital operations for all inpatient areas that includes 350FTE’s in nursing•Assisted in the development of a nursing vision and strategic plan to drive performance improvement on core measures and patient safety•Worked on the implementation of an electronic medication administrationrecord and redesign utilizing bar coding technology•Serves as liaison to the Magnet Steering Committee

•Responsible for operations and management of 254 inpatient beds•Implemented Balridge processes and organizational performance excellence evaluation tools•Serves as Coordinator of Inpatient Satisfaction Team•Team leader for the Patient Fall Prevention Initiative•Coordinated the Joint Commission Readiness Survey and PPR Review for Provision of Care and Treatment and Services and developed measures of success

•Responsible for 72 inpatient beds•106 FTE’s and managed a $16 million dollar budget•Provided leadership for JCAHO compliance

•Increased scope of management responsibility to include surgical patientsat various stages along the continuum of care•Provided cost effective, quality care as demonstrated by quantifiable measures

•Scheduling, budgeting, interviewing and hiring, monitoring employee performance and evaluation, and assisting in the development of quality indicators and providing follow-up

•Responsible for daily staffing, patient assignments, ordering supplies, Ensuring equipment was in working order in the Cardiovascular Recovery Unit and the Cardiac Step-down Unit•Method of care delivery was case management•Cardiovascular Clinical Specialist role involved patient/staff education in the above areas, as well as CCU and Cardiac Stepdown.

•Responsible for coordinating staff education in the ICU, CCU, Cardiac Stepdown unit, Outpatient Surgery Center, OR, PACU, and Outpatient Department.•Coordinated the opening of the cardiac catheterization laboratory and assistedin the application process for a certificate of need in cardiac surgery•Actively participated in the JCAHO process

•Dual role position involved both patient/staff education and house supervision every other weekend•Patient education was directed at the cardiovascular, diabetic, ostomy, and pre-op patient•In-service education for professional staff included coordinating and developing short courses, self-directed learning and other educationprograms for nursing personnel•Duties performed under the auspices of house supervision involved carrying out activities necessary for the continued operation of the nursing department.•Responsibilities include arranging staffing coverage for all units due to call-ins, responding to all in-house cardiac arrests, and assisting in the Emergency Department when large numbers of patients present simultaneously.

Masters Degree In Nursing

Certificate In Health Care Administration, Health/Health Care Administration/Management

Masters Degree In Business Administration, Mba

Bachelor Of Science In Nursing