Rosemarie Lombardo Email & Phone Number

RECEPTIONIST • Handled weekly work schedule for 10 employees• Trained personnel on company procedures and departmental duties• Created process for new hire orientation• Answered incoming calls and greeted customers• Scheduled appointments for clientsADMINISTRATIVE ASSISTANT• Accounts Payable/Receivable• Assisted owner in interviewing potential employees• Managed check book, deposits , withdrawals, monthly statements• Calculated commission & hourly wages and forwarded to the accountant for payroll processing

• Created weekly reports for the controller• Handled Accounts Payable/Receivable• Ordered office supplies• Managed check book and daily deposits• Scheduled appointments

RECEPTIONIST/SALON COORDINATOR • Created weekly work schedule for 20+ employees • Trained salon coordinators on job responsibilities and departmental duties• Developed salon coordinator handbook for new employees• Answered incoming calls and greeted clients• Scheduled appointments for clients• Handled end of the day close out and balance of the cash drawerADMINISTRATIVE ASSISTANT• Assisted salon manager• Interviewed and supervised team of 6 salon coordinators• Deposited daily bank deposits• Ordered office supplies and front desk supplies

• Reviewed title commitments, purchase agreements, verified commitment conditions had been met and title was clear to transfer• Cleared loan conditions • Prepared HUD Settlement Statement for purchases and refinances• Accountable for a maximum of 50 closing transactions per month• Reviewed loan packages for accuracy• Communicated effectively with all points of contacts; lenders, realtor, loan officers, attorneys and customers• Effectively disbursed funds to buyers, sellers, banks, etc. after loan closing