Ronald Lopez Email & Phone Number

San Jose, CA, US

Folsom, California, US

• Mentored the summer intern on data analysis techniques, KPI development, and efficient Python/SQl coding during their project, resulting in them getting a full-time offer.
• Spearheaded the migration of our team's data infrastructure from Presto to Azure Databricks. Successfully coordinated with Data Engineers to establish our workspace and ensure seamless database migration
• Led the Creative Cloud Canvas and Spaces beta programs by setting the programs' success criteria and creating and analyzing their respective surveys
• Created a Markov Chain model to analyze Adobe Illustrator’s user behavior of those only active in Illustrator compared to those active in multiple Adobe products
• Created a quarterly international customer pulse survey and its Python Extract, Transform, Load (ETL) framework to provide insight into the behavior and experience of Adobe users
• Helped influence company-wide best practices for beta programs by moving away from Net Promoter Score (NPS) to Customer Satisfaction + UX Benchmarks as a measure of success; as a result, our beta programs now collect.

Mountain View, CA, US

• Analyzed and presented the monthly user satisfaction survey of Wear OS users to key stakeholders (VPs, PMs, engineering leads) to drive product direction
• Disseminate research insights to enhance Wear OS’ understanding of user needs and identify innovative opportunities to meet those needs
• Built a web scraper to collect user reviews of Wear OS products and key competitors on Amazon and Best Buy and used Gensim, Scikit-Learn, Matplotlib, and Wordcloud packages to analyze and visualize the reviews
• Analyzed open-ended responses of monthly Wear OS satisfaction surveys using Natural Language Processing techniques
• Analyzed log data of user experience studies to understand and gain insight on how participants were using their Wear OS device
• Created and led a statistical workshop that was attended by Qualitative UX Researchers and UX Designers that taught a new statistical concept biweekly and how it applied to UX research

US

• Conducted market research to identify the needs of the District’s constituents and the Bay Area job market and adjust course offerings at San Jose City and Evergreen Valley College to meet those demands
• Designed metrics and built dashboards to track Board of Trustees’ District Goals for student enrollment, retention and success, accreditation, and more
• Created reports using SAP’s Business Intelligence, showing key actionable insights and drove projects forward
• Facilitated the submission of State and Federal reporting that affects colleges’ accreditation and funding
• Secured grants ranging from $300,000 to $3 million that funded student services programs for underrepresented students
• Created Python scripts to identify students that were on the verge of completing a certificate or degree

US

• Analyzed and presented data on key performance indicators to administrators, helping them make informed decisions on which courses to offer to meet student demand
• Developed institutional research studies, analyzed research results, designed and produced reports
• Collected, compiled and cleaned demographic and employment data on the college, district, county, state and national level
• Collect, compile and assemble statistical data, including college, district, regional, state and national.
• Establish and maintain databases related to student success including retention, persistence, course completion, placement and others.
• Maintain current knowledge of District and external data resources and research and statistical tools and techniques.

Irvine, CA, US

• Held weekly discussion sections where I presented the strengths and weaknesses of different research methodologies
• Acted as a liaison between students and professor
• Guided students in performing qualitative and quantitative research methods and writing a research proposal
• Trained students on how to design, implement and analyze surveys

Master Of Science - Ms, Statistics With A Concentration In Data Science

Master Of Arts (M.A.), Social Science, Demographics And Social Analysis

Bachelor Of Arts (B.A.), Economics

Bachelor Of Arts (B.A.), Cultural Anthropology