• Work closely with digital marketing and design teams to ensure website content on Business.comcast.com is consistently updated with compelling, customer-centric messaging. • Manage and maintain the company website using Sitecore CMS, ensuring seamless functionality and engaging user experiences.• Implement A/B testing to evaluate and optimize digital marketing strategies, aligning them with business goals.• Collaborate with cross-functional internal teams and external vendors to design and manage personalized customer journeys and website experiences.• Partner with the development team to troubleshoot and resolve any website issues, ensuring optimal performance for marketing initiatives.

• Managed the company’s Twitter, Facebook, and LinkedIn accounts, focusing on driving brand awareness and engagement through targeted digital marketing campaigns. Developed and executed a new marketing strategy that resulted in a 10k+ follower increase across platforms. Created engaging content and reels for use across all social media channels to boost visibility and reach.

• Lead, direct, and coordinate a digital marketing team of eight, strategizing data-driven campaigns across multiple online platforms• Manage and optimize website performance while setting weekly team goals focused on boosting engagement and conversion rates• Oversee and amplify social media presence through targeted automation tools like Hootsuite and Sprout Social• Responsible for the design, development, and maintenance of Live Civilly, Inc.'s digital marketing initiatives, driving brand awareness and customer acquisition

• Ensure the accuracy and consistency of data within the firm's digital marketing CRM system• Oversee email campaigns daily, managing bounce-backs, opt-outs, and special client requests• Assist with quality assurance and user testing for digital marketing tools and platforms• Perform quality checks on digital profiles using CRM tools to maintain accuracy• Support the Marketing team by generating and analyzing reports for campaign performance• Update internal versions of client and project profiles for digital marketing proposals• Organize and categorize email communications for the internal marketing content library

• Collaborated with CE-Solutions (www.ce-solutions.com) to update 550 digital assets in just 30 days for a high-priority client project, leveraging the power of the Sitecore platform.• Supported ongoing website maintenance and optimization efforts using Sitecore for enhanced user experience and seamless content management.• Ensured accuracy and consistency in managing marketing contacts through LexisNexis Interaction for effective campaign targeting.• Designed and executed targeted email marketing campaigns using Vuture, driving engagement and conversion through personalized outreach.

I created and maintain the organization's website. - Update website with new content

• Collaborated with CE-Solutions (www.ce-solutions.com) to update 550 digital assets in just 30 days for a high-priority client project, leveraging the power of the Sitecore platform.• Supported ongoing website maintenance and optimization efforts using Sitecore for enhanced user experience and seamless content management.• Ensured accuracy and consistency in managing marketing contacts through LexisNexis Interaction for effective campaign targeting.• Designed and executed targeted email marketing campaigns using Vuture, driving engagement and conversion through personalized outreach.

• As a Digital Marketing Consultant, developed global web content using Sitecore.• Planned and executed data-driven social media campaigns through Hootsuite, boosting engagement and brand awareness.• Leveraged Silverpop to enhance client engagement and collaborated with a multi-national team to deliver impactful digital marketing strategies.

• Developed targeted digital activities to certify healthcare professionals in specific specialties. Managed national web content updates and executed email marketing campaigns using Sitecore during a short-term consultative project.

• Led digital marketing initiatives as the Lead Website Consultant, overseeing the creation and maintenance of company websites and social media campaigns, driving growth from 250 to 7,000 followers.• Developed and managed websites for iSource VMS and Micro Data Systems using the WordPress platform, ensuring seamless functionality and user experience.• Successfully maintained and optimized social media presence across Facebook, Google+, and Twitter to enhance brand visibility and engagement.

- Oversaw and managed all social media accounts, collaborating with partnering departments to achieve client objectives.- Directed the social media presence for 1SEO.com.- Managed social media accounts for various clients.- Established and maintained social media profiles for clients.- Developed comprehensive social media analyses for new clients.- Expanded social media presence utilizing Raven Tools and Tweet Adder.

As a SEO Consultant I was a link builder and manager of numerous social media profiles for clients. • Created graphics and videos for social media profiles

Teaching, coaching children ages 8 to 17 basketball skills & techniques, summer camps, problem solving with children, refereeing soccer games, supervising children and adults for recreational play.

Assisting customers with service inquiries and account management. - Utilized Siebel internal database to track and update customer information. - Inbound call-center environment handling high volumes of calls. - Delivered top-tier customer service while explaining available service plans and policies. - Assisted up to 85-90 customers daily. - Reviewed customer account history and service records. - Assessed customer eligibility for various service plans. - Recommended alternative solutions if the customer’s needs did not match the available options.

- Invoicing, sales, web-site development, data entry, customer service, packing and shipping merchandise.- Utilized Peachtree software for inventory counts.- Used Microsoft Word for invoice creation.- Used Microsoft Excel for internal website catalog purchase tracking.