Business Analyst
Current• Leading user acceptance testing (UAT) efforts for payroll system upgrades, ensuring all requirements are met and addressing any issues promptly to minimize disruption to critical payroll operations• Acting as a liaison between payroll end-users and IT developers, translating user requirements into technical specifications and ensuring alignment with business objectives• Utilizing SQL queries to extract and manipulate payroll data from multiple sources, ensuring accuracy and completeness for reporting purposes• Spearheading the resolution of complex payroll discrepancies, using analytical skills to identify root causes and implement long-term solutions• Conducted thorough analysis of existing payroll processes, identifying inefficiencies and recommending solutions that resulted in a 15% reduction in processing time