Rod Sotero Email & Phone Number

Porto Alegre Area, Brazil

Speak English at Work is an online business english School for ESL focusing on topics related to the student's area of expertise. Our school is 100% Online and our teachers are all over the world.We currently have an office in Brazil and Canada.. www.speakenglishatwork.com

Toronto, Canada Area

Greater Denver Area

Advise and assist private and corporate clients with their choices of products. Demonstrate and present line of products with emphasis on intrinsic benefits. Capture client information and develop a client base, consistently adding information to further promote relationships. Visit, prospect and develop new partnerships with corporate and special clients. Responsible for balancing cash register and POS system as well as end of day closing reports and KPIs. I have also trained the staff on SAP… Show more Advise and assist private and corporate clients with their choices of products. Demonstrate and present line of products with emphasis on intrinsic benefits. Capture client information and develop a client base, consistently adding information to further promote relationships. Visit, prospect and develop new partnerships with corporate and special clients. Responsible for balancing cash register and POS system as well as end of day closing reports and KPIs. I have also trained the staff on SAP retail systems. Show less

Greater Denver Area

Responsible for directing the operations of the fine dining restaurant in the Manager's absence, supervising 10 to 16 employees daily, ensuring compliance with company standards in all areas of operation, including customer relations, inventory management, accounting, audit, team management, POS computer training, recruiting and retention of team members.Assist Controller with Profit & Loss management procedures, AP, AR and general accounting processing support. For the 2 years I… Show more Responsible for directing the operations of the fine dining restaurant in the Manager's absence, supervising 10 to 16 employees daily, ensuring compliance with company standards in all areas of operation, including customer relations, inventory management, accounting, audit, team management, POS computer training, recruiting and retention of team members.Assist Controller with Profit & Loss management procedures, AP, AR and general accounting processing support. For the 2 years I assisted Mr. Youssef at the Warwick, we had an increase of 18% for the 2005 and 24% for the 2006 P&L (Profit and Loss statement sheet)Also we raised the ATP and profitability by 27 % (Average ticket price) by lowering food and Labor cost as well as introducing different marketing solutions. Show less

Greater Denver Area

Assist the Rooms division Manager in the day-to-day operation of the hotel.Uphold the hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels.Help management to Train and ensure work is completed, shift closings, room deposits, refunds and auditing etc...

Greater Denver Area

Responsible for the daily operations of the F&B department. Coordinate activities among departments, such as kitchen, dining room and banquets. In addition, oversee the inventory and ordering of food, equipment, supplies and arrange for the routine maintenance and upkeep. Also, assist the controller with auditing and accounting transactions/administrative support.Help training and motivating staff. I also was in charge of training the F&B department in the new POS system (Point of Sale).

Key West Fl

Crossed trained in all departments.MIT Program (Manager in Training) I’ve completed the management program being trained in the following departments; Sales and MKT, Rooms division and Food and Beverage. After the end of the program I was responsible for writing a project for the Room’s division department in order to maximize the resources and implement the overall operation. Guest Service Agent (Front Desk) Description : Ensuring the smooth and efficient overall day-to-day… Show more Crossed trained in all departments.MIT Program (Manager in Training) I’ve completed the management program being trained in the following departments; Sales and MKT, Rooms division and Food and Beverage. After the end of the program I was responsible for writing a project for the Room’s division department in order to maximize the resources and implement the overall operation. Guest Service Agent (Front Desk) Description : Ensuring the smooth and efficient overall day-to-day operations of the Front Desk including Switchboard, Reservations and Belldesk. Providing excellent customer service according to the hotel standards.Ensuring guest requests, inquiries and concerns are addressed and completed in a timely manner. Reviewing guest special requests and following up on them. Show less

Hotel Management, Manager In Training Mit

Bachelor Of Business Administration (Bba), Business And Hospitality Management