Rachael Troutman Email & Phone Number

Garner, Nc, Us

Raleigh, North Carolina, United States

-Accomplish receiving and ordering of products while facilitating vendor relations with the store, -Maintain inventory levels and ensure accurate record-keeping, Monitor sales trends and develop strategies to maximize sales with advanced selling skills, Identify and communicate the needs of the satellite stores to the main store, -Facilitate training, development, and supervising of store staff by leading, coaching, instructing, motivating, and providing conflict management to retail staff to ensure high levels of customer service and operational excellence,-Conceptualize and implement processes to improve operational efficiency while ensuring company policies are followed,-Oversee the opening and closing of the Museum Store, including paperwork, cash handling, balancing the sales drawers and safe, deposits, and finalizing bank deposits-Author and Updates for Product Receiving and often-used back-of-house processes-Regularly lift and move 25-50 lbs-As well as all keyholder duties from prior employment with the Friends of the NCMNS

Raleigh, North Carolina, United States

-Quarterly & YE Payroll Reporting, -Forms 1099 Reporting, -Train Payroll & 1099 incoming team members, -Research Payroll & 1099 issues, -Create & Maintain Payroll & 1099 Manuals, -Onboard and set up new PA Payroll Clients, -Coordinate Payroll team members & prep of payroll reports, -Busines Property Tax listing preparation and filing (including ext), -Annual Reports/ Business licenses, -IRS / State Notice Responses, -Workstream Reports, -Admin Efile Assistance during peak times, -Misc Projects as needed, -Form 1040 return prep,

Raleigh, Nc

- Prepare and Review Payroll, Payroll Quarterly & Year-end Reports, W-2, W-3, and 1099 forms- Prepare 1040 US Individual Tax Returns, Business Property Tax Returns, - Letters for Clients responding to various IRS and State Notices- File Business Annual Reports- Prepare ERC Forms for Clients as needed - QuickBooks bookkeeping - SBA: Prepare and Review Paycheck Protection Program Loan Forgiveness Application 3508, 3508EZ, 3508S, and 3509, Research upcoming implications of SBA PPP Loans and Forgiveness (all rounds) on Client Taxes and Financials, Point person for Client questions, - Various Administrative support tasks as needed, including but not limited to: E-filing Client Tax Returns, Assembly of Client Tax Returns and Financial Statements, Coffee Machine Maintenance, Client Maintenance & set up, Login client projects, Manage and edit Client projects in software,

Raleigh-Durham, North Carolina Area

-Successfully complete the opening and closing of the Museum Store including paperwork, cash handling, balance the sales drawers and safe, and deposits. -Provide excellent customer service and assistance during times of extremely high volume. -Manager on duty when the Store Manager and Floor Manager was off duty. -Instruct staff on how to handle difficult and complicated sales. -Identify and communicate the needs of the satellite store to the main store. -Train and supervise new employees to provide customer service and handle the cash register properly.

Raleigh, Nc

-Support the Marketing Director with pricing, drawing up contracts, adjusting customer data, and handling general correspondence with customers.-Analyze logistics on preexisting routes to develop more efficient dispatch routes -Interfaced with customers and technicians to provide a swift hindrance free set up for our HVAC/R services-Record, store, update and analyze Sales and Marketing tasks-Generate all services for our customers in specialized software that the staff references -Keep up with the day-to-day needs of the office including but not limited to: office supply ordering, reception tasks as needed, and ordering materials and frames for customer installation.

Raleigh, Nc

-Operate Accounting Software to record, store, and analyze information-Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes-Reconcile all accounts in computer spreadsheets and databases, using specialized accounting software-Use QuickBooks and other software to enter and pay bills, run reports, and perform payroll calculations.-Answer financial questions pertaining to both vendor and customer accounts.

Raleigh, Nc

Schedule and Dispatch workers daily to Service Calls, Receive and Prepare Work Orders, Record and Maintain records of Customer Requests and Work Performed. General Office Duties: Filing, answering telephones and handling routine correspondence, various reception duties such as answering telephones, general data entry, invoicing when needed, handling routine correspondence, filing, mailing, and errands.

Raleigh, Nc

-Used computers for various applications such as data entry, database management, scheduling, running reports, and word processing.-Typed sales mailings and letters detailing our services. -Weighed Packages and letters to determine postage needed. -Operate office equipment such as fax machines, copiers, phone systems, and scanners.

Greenville, North Carolina Area

Helped organize and set up Children's Activities, Free Boot Friday Festivals, and ECU Rebel Publicaiton Show, as well as other Art Exhibitions.

Bachelors Degree, Fine Arts: Sculpture, 3.62

Activities and Societies: Vice President of Sculpture Guild (2 years), Secretary of the Sculpture Guild, ECU Iron Pours (2011 SP&FA, 2012.

Associates In Art, Art

Fine Arts