Senior Director Enterprise Infrastructure & Operations is responsible for overall IT data center, network, cloud, database administration, systems administration, and end user computing infrastructure. Those responsibilities include facilities management, monitoring, governance and priority setting, planning, scheduling, providing leadership updates, coordination, management and continuous improvement of operational processes and resources.

As Chief Information Security Officer, Robert is responsible for information and data security for all CyncHealth entitiesCyncHealth began in 2008 as a 501(c)(3) organization with a mission to enable providers in the State of Nebraska to exchange healthcare data and support them in providing holistic and effective care to all patients. More than a decade later, CyncHealth now serves more than 1,100 facilities and connects over five million lives across the Midwest. We are proud that our health data utility serves as a highway of healthcare data exchange and makes us a partner in leveraging this data to create healthier communities.

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CISO - Chief Information Security OfficerReporting Departments:Plant Operations / FacilitiesSafetyDietaryEnvironmental ServicesInformation TechnologyInformation SecurityPhysical SecurityEnsures the delivery of high-quality care and services through the cost-effective management of the facilities.Drives and participates in the development of hospital wide policies, and procedures.Implements operational improvements using appropriate data, best practices and benchmarking in conjunction with effective use of process improvement techniques.Supports long-range objectives, plans, and programs for all reporting departments that are consistent with overall hospital strategic objectives.Ensures all projects achieve budgetary guidelines by which goals can be achieved.Oversees daily operations of Hospital Plant and Facilities for all aspects of maintenance, including contracts for critical infrastructure, snow removal, grounds maintenance. Oversees daily operations of Information Technology and security ensuring cyber resilience is maintained at all times. Ensures that the Hospital is in compliance with all regulatory agencies in regards to safety.

OAC Steering Committee - Hospital ExpansionChange Advisory BoardCompliance Committee(CS)2AI Global MemberEmergency Management TeamEMR Steering Committee Hospital/ClinicHIPAA Security OfficerHospital Incident Command - Service Branch DirectorInformation Security Physical SecuritySafety CommitteeFEMA IS-00100.HCB Incident Command System (ICS 100) for Healthcare/Hospitals to all levels of management and staff.Develop strategies, technology, plans, goals, and policies that support the clinicians ability to delivery quality patient care, while maintaining security and accountability.Manage projects that deal with network infrastructure following acceptable change management procedures.Work with department managers to purchase equipment, software, supplies, to assure value, ability, capability and capacity in accordance with appropriate approvals and budget. Assure purchases meet reasonable growth needs.Maintain security and privacy of information systems, communications lines and equipment.Develop, review, and certify all back up and disaster recovery procedures and plans. Ensure continual functionality and availability of all mission critical systems.Responsible for developing and managing departmental operating and capital budgets.Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all personnel.Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.Recruiting, hiring of staff.Provide sound judgment, initiative, flexibility, and the ability to articulate policies, procedures, and guidelines.

Certifications - Emergency Management Institute FEMA IS-00100.HCB Incident Command System (ICS 100) for Healthcare/HospitalsFEMA IS-00200.HCA Applying Incident Command System to Healthcare OrganizationsFEMA IS-00700.A National Incident Management System (NIMS)FEMA IS-00800.C National Response FrameworkFEMA IS-00907 Active Shooter-Self-responsible for maintaining 100 physical servers, 100 virtual servers.-Self-responsible for 1600 mailbox 2010 microsoft exchange.-Manage vendor relationships, negotiation of IT services.-Provide strategic direction as related to a highly available, redundant medical/surgical IT infrastructure.-Self-responsible for highly available, redundant fiber channel EMC SAN storage architecture. -Architect highly available VMWARE ESXi 5.0 Infrastructure-Provide mentoring to IT employees.-Responsible for maintaining a 99.99% uptime.

-Responsible for all technical and strategic aspects of the client relationship.-Self-responsible for all Omaha/Kansas City high end accounts.-Manage client/vendor relationships, negotiation of IT services.-Manage and maintain all client infrastructures.-Administer, and maintain a large multitenant Microsoft Exchange environment and associated services (Blackberry Enterprise Server Express, Smartphone support) Active Directory Architectures.-Provide strategic direction as related to IT infrastructure (mail services, web services, internally used technology and telephony), using business cases to effectively communicate strategy and obtain approval.-Management of the organization’s service desk.

-Self and team responsible for availability and security of 3rd party and custom web applications, VOIP telephony technology, internal services and applications.-Management of the organization’s service desk.-Manage vendor relationships, negotiation of IT services.-Responsible for trimming 240,000 from IT budget without impact to services or staff.-Provide strategic direction as related to IT infrastructure.-Ensure corporate technology’s compliance with regulatory obligations. (FINRA, SIPC, SEC, CISP, PCI)-Responsible for maintaining a 99.9% up time.-Maintain two site, around 30 servers, 100 employees, end user support, network administration, email, active directory, Xp Pro, Vista, Microsoft Server. VPN support. Wireless network. Create and Maintain network documentation. Network security. Setup of servers, new PCs, printers, provide support for multiple applications.

Assembled and Configured Servers