Riana Mahilda Email & Phone Number

West Java, Indonesia

Jakarta Selatan, Jakarta, Indonesia

Responsible for developing B2C and B2B2E mobile apps, namely Payuung Pribadi.

Indonesia

Greater Jakarta Area, Indonesia

I work to shape the product experience by creating useful, user-centric, and meaningful copy and other supporting communications across products and platforms that help users complete the task at hand- accomplish their goals:• Writing conversational UI text to improve user navigation, as well as onboarding, promotional messages, error messages, instructional materials, and marketing materials to develop an end-to-end user experience.• Define requirements and develop content strategies to meet business objectives and user needs with various stakeholders; product development team, product managers, marketing, internal business stakeholders, and functional teams.• Contributing ideas, insights, and suggestions from the user perspective to UI/UX designers to create models and user interfaces for new or improved features and functionality.• Being a Gadjian/Hadirr/Payuung user experience advocate to raise cross-functional partner awareness of the importance of UX writing, brand voice and tone, UI/UX principles, and content strategy throughout the product development process.• Supporting the marketing team in offering customers solutions to their problems through copywriting.

West Java Province, Indonesia

As a digital marketing specialist in the regional office, my focus is on enabler SMEs' end-to-end e-commerce solutions:• Develop and implement digital media and advertising inside the platform (TopAds, Shopee Iklanku, SEO Copywriting).• Work with social media specialists to maximize social media channels to raise brand awareness.• Design digital ads strategies to achieve marketing targets, liaise with copywriter and designer to ensure content is informative and appealing• Assist store operation team to create marketing and sales plan to gain sales target.Clients: Vimemo

Indonesia

Perform as a network technician to support configuration and integration, ensuring continuous improvement to maintain the availability and quality of IP/MPLS by providing L2 service IP/MPLS to support INDOSAT L2 IP services:• Mainly support IP/MPLS L2, IDIA provisioning activity for B2B segments; activation, QoS update, upgrade, & downgrade, deactivation.• Verifying internal document project that consists of ATP, stability test, ABD, NDB, LLD NE, BoQ, SOW, and MOP with scope minor outage.• Providing weekly and monthly reports to the department manager and division head.Network element used: Datacomm’s metro ethernet