Rethabile Majota Email & Phone Number

Johannesburg, Gp, Za

Bloemfontein, Fs, Za

South Africa

Operations Team Lead | Senior Technical Consultant

South Africa

Centurion

All my previous experience in practice

Centurion

Core activities included all those done at metaWEAVE including;o Advanced Service Request Managemento Oracle to SQL integrationo Email Integrationo Netcool Integrationo Code and Data migrationo Building Pentaho transformations to extract data and reporting purposes

Centurion

Core activities included; Custom Development Cisco-remedy integration Remedy Upgrades (Different versions) LDAP Authentication configuration Configurations of ITSM Modules (Foundation, Incident Management, Change Management, Service Level Management, Approval Engine, Email Configuration) Report Writing on Crystal Reports, BIRT Reports, Business Objects and incorporating these reports into solutions SQL Database management Requirement… Show more Core activities included; Custom Development Cisco-remedy integration Remedy Upgrades (Different versions) LDAP Authentication configuration Configurations of ITSM Modules (Foundation, Incident Management, Change Management, Service Level Management, Approval Engine, Email Configuration) Report Writing on Crystal Reports, BIRT Reports, Business Objects and incorporating these reports into solutions SQL Database management Requirement gathering Migrating development to Production environment  End-user support. Show less

Centurion

Completed an in-house internship on the BMC Remedy development platform which included the following:o 1 week classroom trainingo In-house development projecto On-site placement at a client for a period of timeo In-house exam Implementation of BMC Remedy ITSM at a client of which his responsibly included:o Requirement gathering for a custom add-on moduleo Interface with architect to align module with bigger solutiono Development and User Acceptance Testingo… Show more Completed an in-house internship on the BMC Remedy development platform which included the following:o 1 week classroom trainingo In-house development projecto On-site placement at a client for a period of timeo In-house exam Implementation of BMC Remedy ITSM at a client of which his responsibly included:o Requirement gathering for a custom add-on moduleo Interface with architect to align module with bigger solutiono Development and User Acceptance Testingo Report Writing on Crystal and incorporating these reports into solutiono Migrating development to Production environmento End-user support. Add-hoc development on BMC Remedy platform Show less

National Diploma, Computer Systems Engineering

 Major Subjects Included; o Mathematics o Programming o Electronics o Digital Systems o Digital Process Control o Network Systems o.

Itil ® Foundation Certificate In It Service Management

ITIL ® Foundation Certificate in IT Service Management