Senior Vice President - Digital Products
CurrentAt LabCorp, our product development teams:• Developed and delivered a modern, mobile optimized Patient Self Service solution for our 1800 service centers that enabled streamlined check-in, reduced wait times, and staff optimization. The solution included the development of custom iOS software for iPads, custom tablet enclosures with special camera optics and lighting, and custom fixtures to enable maximum consumer adoption. The solution is a first of its kind in the healthcare industry enabling a “no touch” check-in experience.• Developed and delivered a modern, mobile optimized Patient web application which tripled our previous daily registration rate from 1600/day to over 5000/day and expanded our reach to 4M active patient accounts. Also put new iOS and Android mobile apps in market with biometric security.• Developed and delivered a modern mobile optimized Physician web application which expanded our reach to over 600,000 healthcare providers and enabled delivery of value added capabilities to complement their EMR applications.• Developed and delivered a modern, mobile optimized Payer web application to meet the market needs of managed care and accountable care organizations. This is LabCorp’s first commercial application delivered to market utilizing our new Big Data Platform powered by Hadoop and SAP HANA.