Visionary executive IT leader renowned for orchestrating global network operations transformations. Led establishment of a high-performing DataCenter Network Operations team across international sites, driving standardization and operational excellence. Successfully executed complex datacenter migrations in US East and West regions, while bridging skill gaps through strategic talent acquisition and training. Innovatively enhanced IT service management with chatbot technology, earning recognition as a model team by senior leadership• Strategic IP Transformation: Spearheaded the Public IP to Private IP Transformation project, facilitating the sale of significant IP blocks while ensuring uninterrupted production environment operations within Campus, OT and Datacenter Networks• Critical Services Optimization: Envisioned and executed a comprehensive strategy to streamline core service operations (DDI, VPN, Load Balancer, Wireless Controllers), enhancing ITSM intake management and achieving significant cost reductions through automation and lean operations.• Datacenter Network Innovation: Migrate datacenters from traditional to VMware NSX-T SDN fabric, establishing a 24x7 Global Operations team and implementing a lean operating cost model. Introduced automated request and incident intake systems via GenAI Chatbot.• Architectural Vision & Consulting: Complex 600+ Global Site network projects (TechDebt Refresh, SDN Adoption, MPLS to SDWAN, Gov Cloud/FedRAMP, SDWAN, Cloud Circuit optimization), developing and implementing advanced network connectivity solutions company-wide.• Standardized Campus Wired, Wireless & OT Networks – .1x Segmented & Secured, Architecture Strategy on Managed & unmanaged OT Endpoints, fully automated Network Delivery via Cisco DNAc/Python/Ansible Environment.• Pioneered intent-based networking solutions and automation, advancing network functional virtualization and application/traffic engineering. Infrastructure Project Management & Delivery

Aruba Customer Engineering Team (ACE)Engineering Design, Consulting and Support to Field teams on Enterprise Wireless, Campus and Datacenter Networks.Design Review and Implementation Support for Aruba Wireless Networks.Cross-Functional Team Support and Collaboration Lead.Proof-of-Concept Design and Testing Support to Sales Engineering Team.JIRA Release Management with EngineeringNew Wireless Product Evaluation and TestingMember of Aruba Event Network Team

Managed a Global Professional Services team to execute and support DataCenter Implementation Services in NOAM, EMEA, and APAC Regions. Design Architect role in the Customer Advocacy (CA) organization, providing architectural guidance and technical hands-on delivery of SDN Solutions, with emphasis DataCenter Network Installation and Operations Support. Provided pre-sales and post-sales support and advice Open-Networking Platforms to executive leadership, operations staff, Field Sales Organization and Engineering.• Enterprise SDN Deployments and Customer Onboarding Projects - NOAM - Michigan, NewYork, Atlanta, Orlando. EMEA – Munich, Milan, Madrid, Bilbao. APAC - Manila, Singapore, HongKong.• Consulting: Enterprise Networks, Virtualization, and Security, WAN, Datacenter.• Distressed Account(s) Management.• Project Scoping and Statement of Work Contracts.• Design, Planning and Delivering Enterprise SDN Solutions• Datacenter Design, Implementation and Support.• Datacenter Networks: • STP, VRRP, VxLAN, Anycast GW, vLAG, Underlay/Overlay Routing, Segmentation.• Enterprise Fabric Network Automation and Virtualization.• Fabric Analytics for Security and Monitoring• Proof of Concept Installation, Testing & Evaluation, Pre-Sales Support.• JIRA Infrastructure Project & Dev Release Management.• Budgeting and Cost Evaluation to run a Global PS Organization.• Document and Publish Troubleshooting Guides – Basic and Advanced• Document and Publish New Hire Training Program Content.

TAC LeadProvided In-Depth Engineering Support and Implementation Advice in deploying Aventail (SRA VPN) client for Dell Corporate Organization (100K User Base). Collaborated with a broad range of Business and Engineering Stakeholders on SRA VPN Deployment Project.• Projects: Dell Corporate VPN, Barclays, US Govt Dept, and Gartner.• Global Technical Consultant – Enterprise Firewalls and SMA• Overseas Team Management and Operations.• 24x7 Support and Escalations Management• Developing and Enhancing Global Support Process/Operations.• Agile Project Management - Dell VPN Deployment Project.• Premium Account & Escalation Management for Dell SRA/SMA Product.• Engage and Manage Support Expectations with Cross-functional teams.• Support Content Management - Training, Skill Enhancement and Solution documentation.

Managed all aspects of Aventail SRA Implementations and Distressed Account Management. Provided pre-sales and post-sales technical support and advice for Enterprise Firewalls, SRA Product Line to executive leadership, operations staff, Field Sales Organization and Engineering.• Internal Dell Corporate Aventail VPN Deployment Project.• Support Engineering Project Coordination.• Pre-Sales Support and POC Demo’s.• Enterprise Sonicwall Firewalls, SSLVPN and Global Management System Appliances.• Content Filtering, IPS/Security Services, AntiSpam• VPN, SSLVPN, High Availability, DPI-SSL, Wireless, Bandwidth Management & Load Balancing, Application Firewall, Advance Routing.

Complete Design, Architecture, Procurement and Deployment of Cisco 3-Tier Datacenter. Developed and executed Multi-Business-level test plans to verify the migrated Infrastructure. Easy to manage and Scalable Load balancing Architecture involving Geo, L3, L4-L7 Load balancers.• Projects: On-Prem to ATT Datacenter Migration.• Datacenter Design and Implementation – Core 6509, Distribution 3550 & Access 2509• Scalable Load-Balancer Design.• Budget Estimation and Resource Planning for Network Security Devices.• Datacenter Migration Project involving 200+ Web Servers, ACE Load Balancers.• Firewall Management, Security Compliance and Audit.

Collaborated with cross-functional teams and Managed projects involving Network Upgrade, Storage Migration. Conducted proof-of-concept testing, on-site implementation services, and troubleshooting support for Network-Storage Upgrade Projects. Prepared documentation including customer requirements and Project Management.• Projects: Microsoft, Toshiba America Electronics.• Consulting: Network Design, Security, WAN, Servers, Storage.• Managed the team of CCNP professionals to deploy, administer Cisco Projects in Microsoft• Project Management – Resource Planning, Implementation, and Quarterly Project reviews.• Successfully On boarded and Implemented Multiple Network Projects with interdependencies –• Projects Implemented: - IP Telephony VLAN, WAN QOS, Tail Site Network setup, IPV6 Rollout forMPLS Migration, Cisco WLAN Decommission.• Cisco Operations Support for Microsoft Development Centers

Primary On-site technical Engineer for the design and implementation for Off-Shore Infrastructure Projects.• Projects: Offshore BoFa, Bank One, Target, and Lehman Brothers.• Design & Implementation of Secured Offshore LAN’s.• Administration of TCS LAN comprising Nortel/Cabletron/Cisco Switches.• Administration of PIX/Checkpoint Firewall that includes Site-to-Site VPN Tunnels.• Involve in Designing and implemented routing protocol (OSPF) for intranet.• Design and Implementation of Load Balancing (GLBP, HSRP) over WAN Links

• Provide support To Clients (StorageTek) WAN Network comprising VPN Concentrators, Routers, Switches, and Compaq Servers.• Administering & Monitoring WAN Network using HP Open View (OV for Windows & NNM 6.2).• Troubleshooting, Identifying, Isolating & repairing Network problems.• Monitoring and Administering Windows 2000/2003 servers as a Domain Admin using Compaq Insight Manager.• Identifying & Troubleshooting All Software related Issues in Windows Platform.• Implementing Site-to-Site VPN Tunnels.• Optimizing LAN traffic using Packet ShaperEarlier Relevant Experience: HelpDesk/Support Engineer-------------------------------------------------------------• Sutherland Technologies Apr 2002 – Aug 2001• Brigade Corporation Sep 2001 – Apr 2002• NIIT June 2001 – Sep 2001• Gateway Computers May 2000- May 2001