Robert M. Email & Phone Number

Austin, Tx, Us

San Francisco, Ca, Us

Drive revenue, competitive strength, customer service and technological advantage through industry partnerships and alliances.

San Francisco, Ca, Us

San Francisco, Ca, Us

Austin, Texas, Us

Board member for this high-impact, international, hybrid arts organization.

Innovative applications of internet-enabled technology for theatrical and entertainment events.* Design technology for a plays occurring live and over video conferencing simultaneously with actors and physical audience in London and Austin, and also live-streamed over the internet with real-time interactivity via text feeds in all three locations (Austin, London, the web) [remounted subsequently for Edinburgh audiences]* Build technology and integrations to support various groundbreaking artistic use cases* Numerous keynotes discussing our groundbreaking work, and many pieces of earned media

* Design and implement GTM Strategy for channel partner sales with comms/crisis/marketing agencies, as well as consultancies* Establish and maintain public partnerships with best-in-class agencies Edelman and Ruder Finn* Establish and maintain partnerships with an array of agencies and consultancies * Develop $20mm+ agency pipeline from scratch within 6 months* Closed ~.8MM in ARR in 2021* Lead development of documentation and training for retention of the agency / consultancy commercial and government/public sector use-cases

* Ensure delivery, satisfaction and retention for government and public sector work, including US State Dep't, DoD, etc.* Establish and maintain strategic partnerships with prime contractors* Identify market opportunities to expand existing engagements and win new business* Maintain pristine delivery of managed services monitoring coordinated disinformation

* Developed expansive set of proof points, analyses, and case studies establishing the vision for the Yonder Authentic Internet category supplied variably to Marketing, Sales, Customer Success, and public sector settings)* Created product value through identification of automate-able processes surfacing novel data insights related to internet authenticity* Identified and communicated bleeding edge understanding of sophisticated or widespread influence mechanics of the internet

* Built a $1mm ARR vertical offering from a standing start within 90 days, building tools, team and process to identify data heuristics indicating stream manipulation on Digital streaming platforms affecting royalty pay-outs to rights holders.

* Established and structured initial company strategic Communications initiatives, building processes and supporting tech stack, and securing hundreds of pieces of earned media, including numerous entries from numerous top tier publications. * Co-authored report commissioned by Select Senate Intelligence Committee.

San Diego, Ca, Us

Contract voice for various DC Universe Online (DCUO) characters, including level-bosses Doctor Psycho, Starro and others.

Austin, Tx, Us

* Managed timely and cost-effective project implementation of a rolling portfolio of 6-15 development projects for a diverse set of clients ranging in size from hyper-local to Fortune 50.* Developed and closed enterprise sales leads * Engineered solutions architecture for prospective clients, mapping business requirements to technical capabilities for project design

Austin, Tx, Us

Social Web Strategies provides executives and their organizations with social computing education, training, strategy/policy consulting, and initiative management services.* Business development for hospital and arts verticals* Profiled in American Medical News Journal

Gb

* Developed and delivered presentations regarding online customer and community engagement and marketing strategy via the social web, tailored for firms in the Middle East. * Developed/delivered custom social media engagement workshop for telecom and petroleum industry executives in Kuwait * Engaged directly with client’s Kuwaiti end-users via Social Media to identify customer relations challenges and solutions

Us

Amicus (acquired) was a boutique, hosted email & web application firm delivering data & archive solutions for the Financial Services compliance industry. * Oversaw CS, technical support, corporate communications and public relations* Facilitated terms, transition, and comms regarding Amicus’ acquisition by leading competitor * Directed marketing, resulting in robust sales pipeline* Elevated Amicus' reputation for exemplary customer service through support/retention protocols* Sales engineering and support* Established and led corporate knowledge management* Led comprehensive re-brand* Established and maintained strategic partnerships, including Zimbra (acquired by Yahoo!), Level3, etc.

Us

Various Characters for Japanese animated film English dubbing, including Gunbard in Petite Princess Yucie.

Cupertino, California, Us

* Second, third and VIP tier customer technical phone support, * Support engineering and business analysis to evaluate bug fix/feature request priorities* Technical documentation and team training contributor * Quality Assurance for pre-release products

B.A., Philosophy, English

Shakespeare Immersion, Shakespeare In Performance