Ryan Baril Email & Phone Number

Greater Denver Area

Glendale, Colorado

Responsible for group and meeting room sales and local marketing for a 194 room, upscale, select service hotel located in the Cherry Creek area.Manage prospecting, sales cycle, room blocks, banquet detailing, proposals, contracting, negotiation, and client relationships. Continually analyze market conditions and hotel position in market to identify opportunities. Assist with revenue management, daily, weekly, monthly reports, events and other updates for website to improve… Show more Responsible for group and meeting room sales and local marketing for a 194 room, upscale, select service hotel located in the Cherry Creek area.Manage prospecting, sales cycle, room blocks, banquet detailing, proposals, contracting, negotiation, and client relationships. Continually analyze market conditions and hotel position in market to identify opportunities. Assist with revenue management, daily, weekly, monthly reports, events and other updates for website to improve SEO.Responsible for creating packages and online/print advertising and flyers to assist in the sales effort. Completed Hyatt’s selling skills training, HYPOWER Sales Simulation. Accepted into Island Hospitality Pathways program (future Director of Sales/General Manager training program).Grew group room nights by 14% and group revenue by 21% year over year in 1st full year in the position.Promoted from Lead Gallery Host. Show less

Glendale, Colorado

Supervise staff and general operations of 194 room, upscale, select service, 3 star, suburban hotel to ensure brand standards, inventory management, and guest and staff safety.Responsible for Front Desk/Guest Services, Meeting Host, Meeting set up/tear down, F&B operations. PM Manager on Duty.Also responsible for training/re-training Gallery Hosts (Guest Service Agents), created new training manual to ensure anyone could know where a new team member is in the training process… Show more Supervise staff and general operations of 194 room, upscale, select service, 3 star, suburban hotel to ensure brand standards, inventory management, and guest and staff safety.Responsible for Front Desk/Guest Services, Meeting Host, Meeting set up/tear down, F&B operations. PM Manager on Duty.Also responsible for training/re-training Gallery Hosts (Guest Service Agents), created new training manual to ensure anyone could know where a new team member is in the training process and allow our new associates an opportunity to master the tools needed for their new positions.Act as liaison between management and hourly associates.Create/update processes, forms, & checklists as needed.Assist management by working Night Audit shifts - responsible for daily reports, setting the hotel/desk up for success for the following business day, credit card settlement, reconciliation of house accounts and guest billing, guest and property security. Show less

Denver, Colorado

Supervise simultaneous operations of a 100 seat 3-meal restaurant, 50+ seat craft cocktail lobby bar, "Grand Club" VIP Club Lounge, and 24 Hour In Room Dining for 516 rooms in a luxury, 4 star, downtown hotel and conference center.Assisted with re-opening Pub 17 & Fireside Bar after renovation.Worked to ensure all points of service were perfect, and all guests satisfied. Worked closely with other departments such as front office, banquets, and sales to ensure communication of… Show more Supervise simultaneous operations of a 100 seat 3-meal restaurant, 50+ seat craft cocktail lobby bar, "Grand Club" VIP Club Lounge, and 24 Hour In Room Dining for 516 rooms in a luxury, 4 star, downtown hotel and conference center.Assisted with re-opening Pub 17 & Fireside Bar after renovation.Worked to ensure all points of service were perfect, and all guests satisfied. Worked closely with other departments such as front office, banquets, and sales to ensure communication of events, sites, lunches, and VIPs to staff.Covered positions in all outlets as needed including, bartender, server, host, Grand Club concierge.Responsible for cash/tip reconciliations, end of day reporting, requisitions to purchasing for food & liquor, managing menus, menu items, and ingredients available to sell in Micros POS. Show less

Lone Tree, Colorado

Supervise staff and general operations of 127 room, upscale, select service, suburban hotel to ensure brand standards, inventory management, and guest and staff safety.Trained in Host/Guest Services, Front Office Management, Housekeeping Management, Transportation, Food & Beverage, and basic Maintenance functions. Assisted management team by taking on temporary role as Housekeeping Supervisor.Act as Manger on Duty for entire property several nights a week. Train all new Gallery… Show more Supervise staff and general operations of 127 room, upscale, select service, suburban hotel to ensure brand standards, inventory management, and guest and staff safety.Trained in Host/Guest Services, Front Office Management, Housekeeping Management, Transportation, Food & Beverage, and basic Maintenance functions. Assisted management team by taking on temporary role as Housekeeping Supervisor.Act as Manger on Duty for entire property several nights a week. Train all new Gallery Hosts (guest service agents). Create/update processes, forms, & checklists as needed.Created Guest Services Directory to assist Hosts with providing consistent information for guest requests. Reformed complimentary shuttle procedures and schedule logs to ensure timeliness and reliability of shuttle service.Promoted from Gallery Host to Lead Gallery Host. Show less

Cleveland/Akron, Ohio Area

Worked directly with local correctional facilities to recruit bail bondsmen and lawyers into our referral program.Focus on providing additional services to incarcerated individuals to assist with facilitating their release as early as possible for minor infractions.Goal of getting people back to work as quickly as possible and decreasing taxpayer dollars going to corrections facilities while increasing business and visibility for partner lawyers and bail bondsmen.

Denver, Colorado

Manage the operational and financial success of a downtown Denver gourmet sandwich shop.Responsible for managing staff including: hiring, on-boarding, training, scheduling, and discipline as needed. Ensure quality of product and service meets or exceeds brand standards.Created more accurate inventory process & spreadsheet to assist in management of profit margins/ordering/forecasting.Work to create/re-new relationships in the community to uncover new/repeat catering… Show more Manage the operational and financial success of a downtown Denver gourmet sandwich shop.Responsible for managing staff including: hiring, on-boarding, training, scheduling, and discipline as needed. Ensure quality of product and service meets or exceeds brand standards.Created more accurate inventory process & spreadsheet to assist in management of profit margins/ordering/forecasting.Work to create/re-new relationships in the community to uncover new/repeat catering business, created catering database to track orders and account production/history, leading to 20% catering sales growth year over year.Created local promotions as necessary to drive business during slower demand periods such as winter months.Oversaw complete menu overhaul including: new menus, new equipment installation and training, menu item training, new standards, ordering, supplies, and service. Show less

Denver, Co

Conduct phone interviews for the 2010 United States Census - Coverage Followup (CFU) Program to ensure that all data gathered by submitted forms and home interviewers is accurate and complete.Overcome objections to participation, concerns of fraud, and more to provide complete information for as many households as possible. Consistently meet and exceed goals and metrics.Completed project 1+ month prior to schedule. Obtained security clearance, Special Sworn Status.

Limon, Co

Manage operations of the 2nd highest grossing McDonald's in the state of Colorado. Focus on staff development and training programs.Achieved highest service scores in the store's 18 year history.Promoted from Crew Member to Shift Manager.

Greater Denver Area

Held various contract and temporary positions including:Apple Tech Support, Call Center Sales, Call Center Service, Check Fraud Investigator, Data Entry, Direct Marketing, IT Help Desk, Order Processing, Receptionist, Retail Sales & Merchandising, Sales Support.

Littleton, Colorado

Responsible for servicing all inquiries, requests, & bookings through 'E' channels such as E-Mail. Work closely with Global Sales Offices around the world to ensure customer satisfaction and sales support.Assist passengers with selecting appropriate products, departure dates, air transportation and other details for unforgettable vacations across the globe. Work from home several nights a week to allow better communication with Global Sales Offices in the EAME region.Provide… Show more Responsible for servicing all inquiries, requests, & bookings through 'E' channels such as E-Mail. Work closely with Global Sales Offices around the world to ensure customer satisfaction and sales support.Assist passengers with selecting appropriate products, departure dates, air transportation and other details for unforgettable vacations across the globe. Work from home several nights a week to allow better communication with Global Sales Offices in the EAME region.Provide website support for our Travel Agent integration tools. Perform basic website admin duties such as password resets, granting permissions, account set-up and termination. Learned basic SABRE functions for flight searches and seat assignments required for certain itineraries.Promoted from Sales & Service to E-Services. Show less

Biology/Biological Sciences, General, 3.2

Associate Of Arts And Sciences (Aas), General Studies, 3.8

Concurrent with High School education