Ryan Campo Email & Phone Number

Baton Rouge, La, Us

Mandeville, Louisiana

General: Provide technical expertise and operational feasibility of future projects, existing products, and discovered problems.Recommend changes in policies, procedures, and technologyMaintain up-to-date knowledge of industry standardsApply learned concepts to the R&D processEnsure compliance with governing bodiesR&D: Perform research to develop software and systems to meet company and customer needs.Integrate third party software, system, or equipmentMaintain existing software Monitor the security, quality, and performance of both software and systemsCollect and evaluate user feedback for new features or bugsWrite technical and user documentationDesign, implement, and test networksWrite custom tooling for use by service and support personnel Develop and maintain all configurationsDevelop and maintain company infrastructure to manage next generation and current solutionsDevelop solutions to problems found by service and supportSupport: Provide 24/7 support to internal employees, service and support personal, and third party customers.Administer PBX on all vesselsLinux System Administrator for all vesselsNetwork Administrator for all vesselsProvide user trainingInvestigate failures and find root causeInterface with third party customers to provide quotes or technical feasibilityMaintain fleet PBX and MT US to MT Norway phone interconnectivity.Maintain Least Cost Routing PBX in Trinidad, Guyana, and BrazilProduction: Work on factory floor and onsite locations to build, configure, and commission equipment used in solution or product.Build hardware used in solutionRemote and onsite commissioningPerform factory and customer acceptance testing

Biloxi, Mississippi Area

Diagnose and isolate malfunctions using technical orders, schematics, wiring diagrams, integrated test systems and other test equipmentUse automated data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions

Walker , La 70785

Manage and support all business related to Information Technology.Perform remote and onsite supportDesign and implement IT solutions to meet customer needsIdentify problematic areas with existing customer infrastructureMake technical recommendations to aid in the sale of a solution

Mandeville, Louisiana

Provide remote and onsite support to end users by way of a help desk and ticketing system.Remotely monitor and maintain computer systems and networksUpgrade, Install, and configure network devicesBackup, clone, clean-install operating systemsRepair or replace equipment, namely printers and copy machinesInstall network, telecom, and security camera cabling

Migrate all user data and accounts to new computer using a custom automated tool.Monitor migration and troubleshoot any problems that occurInstall and configure essential applications on new machineComplete manual migration when needed in accordance with customer specificationsFamiliarize users with the new hardware and operating system