Richard Mcatee Email & Phone Number

Cheyenne, Wyoming Area

Associate administrator for the enterprise Active Directory (AD) by; monitoring the operation and performance of the enterprise active directory and its component servers, designing, testing and implementing policies that govern network operations by setting permissions and restrictions for users, groups and computers, troubleshooting directory problems, to solve problems and assists agency administrators with troubleshooting at the agency level. Assist with agency administrators with group policy. Manage AD based and non-AD based DNS. Manage DHCP for VOIP phone system. Able to perform all functions In the absence of the primary support technician.Primary administrator of the file server hardware monitoring system which collects detailed information from file servers including; network connectivity, status of hard drives, memory and processors. The system displays current status and alerts technical staff to failed or failing components.Assists with the administrator of the Enterprise Backup System Able to perform all functions In the absence of the primary support technician. Specific tasks within area of responsibility: keep system running and usable for all our customers, Responsible for troubleshooting of Novell NetWare technologies, including NetWare file servers and Novel Directory Services. Provides essential support for legacy Novell file servers and networks in use at client agencies.

Cheyenne, Wyoming Area

·Responsible for enterprise server maintenance. This includes on-call support, daily backups, monitoring, and upgrades.Act as primary contact for Netware server backup using ArcServe 6.6/7/9/11, Backup Exec 12.5, Netware based Tivoli Client support, CommVault client support for Windows/Linux/Netware.·Provide computer support for end users and other MIS professionals. This includes installation of hardware; such as PCs, file servers, modems, memory, printers.·Provide software support for server and desktop machines. Supported software included: Operating Systems-Windows 2000/XP/2003, NetWare 5/6. Applications-MS Office Suites 97/2000/XP/2003, Corel Office8/9/10, and GroupWise 6/6.5/7. Norton anti-virus protection, and mainframe applications. ·Work with agency personnel in “needs analysis” for hardware/software upgrades.·Provide expert assistance to other MIS professionals in the areas of server upgrades, networked application problems, and network communication troubleshooting.

·Administrated site's primary and backup domain controllers. Added/removed users, did performance monitoring, and daily security checks. Managed WINS and DHCP server processes. ·Responsible for daily backups of site's Windows NT 4.0 file servers. Set up and configured HP SureStore DLT Tape Library. Designed and implemented daily backup scheme using ArcServe 6.5 for NT.·Administrated site's Exchange 5.5 e-mail server. Loaded and set up Exchange server software. Set up public folder replication with corporate site. Added/removed users, set up public folders and created shared calendars. ·Troubleshot network issues.Configured, NICs, ethernet switching hubs, set up VLANs, and terminated cabling ·Administrated Shiva LAN Rover direct dial server. Added accounts, monitored hardware, troubleshot connectivity issues.·Provided desktop support to 180+ users on a 160 node Windows NT/Windows 95 LAN. Provided support for site’s Macintosh clients.

Bs, Social Sciences

As, Novell Networking Technology

Activities and Societies: Fencing Club