Manager, Quality Assurance And Corporate It
Current• Fully manage QA department and resource allocations across different global locations• Conduct employee performance reviews as well as personal evaluation programs• Established process and procedures for manually executing test scripts and recording results in order to improve overall efficiencies• Strategically implemented a workflow management process using the Waterfall model to control internal process across the company• Implemented TCM, a test case management system to standardize our testing process• Analyze test results to determine quality trends of each build in a software release• Review, analyze, and estimate development proposals and design documents to identify changes across the Development and Professional Services Departments• Write test strategy documents, write and review test plans, manage certification test cycles and perform go-live testing• Maintain and distribute quality metrics and contribute to business and technical risk assessment