Established an approach to covering enterprise accounts across all of FIS from an overarching account ownership perspective. The stated intent of this organization was to further FIS value within the executive suite of our clients, broadening those high level relationships within the accounts, securing existing revenue and expansion.Navigated through series of organizational changes, developed the strategy, playbook(s), communications and programs necessary to establish the organziation and subsequent motions to execute on the intended goals. In addition, directly responsible for renewal motion for FIS Banking line of business globally (across all account segments). We worked to evolve the renewal management process and execution, aimed at achieving specific retention objectives.

Tagged by minority (Blue Star Innovation Partners) and majority (PSG) investment partners to join Payrix in efforts to drive and achieve hyper growth, building a foundation across product, technology and operations in effort to meet our objectives. Responsible for all operational aspects of the business bringing focus and execution to the forefront across the business, ultimately delivering on our embedded payments capabilities and driving value for clients, vertical software platforms and the customers they serve. Through our efforts Payrix quickly became a finetech leader in the embedded payments space. Our efforts, in conjuction with our equity partners, lead Payrix to be acquired in whole by FIS in Dec of 2021.

Worked with BSIP investments in order to help drive growth, scale and operational effectiveness with the intent of creating enterprise and investment value, ultimately positioning for maximum investment returns.

Formerly West Unified Communications, a division of West Corp - now IntradoAs head of product, strategy and enablement, responsible for driving the direction of the Enterprise Collaboration business objectives. This includes a combination of rationalizing the existing product portfolio and identifying areas of need/expansion through partnering or internal development, enabling a global sales force to appropriately position the portfolio and ensuring our abilities to deliver.A role that also serves as the basis for driving overarching business, working with and partnering with other areas of the company to drive alignment.

Upon being acquired by Apollo in November of 2017, West embarked on a mission to become an operating company, transitioning from what was historically a holding company model. As Chief of Staff to President of UC/IS (combined business unit) responsibilities center on leading West through that transformation of bringing together multiple lines of businesses into one operating entity on the go to market motions. This included working through the organization design necessary to bring those multiple businesses, cultures, products, processes and practices into one best in class global sales team.This also entails managing the day to day sales operational needs of a global sales force including compensation, performance management, sales enablement, pricing and reporting.The transformation efforts also include M&A strategy and implementation from a sales and go-to-market perspective.

Leading all aspects of the West UCaaS/CCaaS business unit (formerly West IP Communications) including Operations, Technology, Sales and Product. This included leading acquisition integrations, market expansion and working to expand the global footprint for our service offerings. A global leader in providing cloud based unified communications as a service (UCaaS), contact center as a service (CCaaS) and managed network services to clients globally. We have been named a 'Leader' in the Gartner Magic Quadrant for UCaaS Globally for six consecutive years and are often recognized as one of the industries best in delivering cloud based unified communication services.

A business, thought and product leader in the UCaaS space, responsible for all operational aspects of the UCaaS/CCaaS business unit within West, supporting the client life cycle including service delivery, engineering, adoption and support. In addition held responsibilities for the product, engineering and product development. Through these efforts West UCaaS solutions were consistently among the best globally, as indicated by leading market analysts, and out paced market growth rates in the mid to large enterprise space for cloud UC adoption.This role also encompassed targeting acquisitions, working through global market expansion efforts and integrating with the broader West company/business units.

Formerly Smoothstone IP Communications (acquired in 2011 by West Corporation - now Intrado)West is a leading provider of technology-driven communications services. West offers a complete Unified Communications as a Service (UCaaS) portfolio of products and solutions, including hosted voice solutions for mid to large size enterprises, MPLS network and services, network management, enterprise voice trunking, conference and collaboration, messaging and presence, and client application integration solutions. This is illustrated through our placement as the leader in the UCaaS segment within the latest Gartner Magic Quadrant for UCaaS providers: http://www.westipc.com/blog/2013/11/13/west-positioned-as-a-gartner-magic-quadrant-leader-for-second-consecutive-year/Responsible for helping derive, develop and execute on short and long term strategies. Primary responsibilities include providing Executive and senior leadership for our Engineering, Product and Delivery teams.

Formerly Smoothstone IP Communications (acquired in 2011 by West Corporation)Intricate part of the sales and sales engineering strategy development, execution and growth, directly responsible for sales engineering, carrier relations/provisioning and vendor management. Teaming to help lead the way in developing a brand known for executing early in the Cloud / UCaaS space, growing the company in a manner that was aggressive, yet continuing the ability to deliver for our clients.

Responsibilities from a technical and business leadership perspective to enable the organization to move from legacy decentralized paper driven lending and compliance operation based around brick an mortar sales/business activity to a centralized approach utilizing technology and systems to enable the move to become one of the fastest growing and most successful online private residential lenders and brokerage firms in the country increasing loan volumes by over 300% each year from 2002 through 2004. This includes responsibilities for all IT, Network, Systems and Application areas, along with business operation functions including vendor relations, space management and cost management.