Mike Harrison Email & Phone Number

Cheltenham, England, United Kingdom

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

London, United Kingdom

• Responsible for change management activities across a number of technical projects.
• Responsible for developing and implementing change strategies across diverse user groups.
• Delivered cultural change initiatives to support move of the organisation from cellular to open plan office environments.
• Delivered Service Management change to enable new 3rd party solution providers to integrate with the organisation.

Andover, Aldershot

• Established Information Management / Exploitation Team.
• Drove Information Management cultural change across the UK Army.
• Supported new Information Ways of Working through technological exploitation.
• Provided guidance and user mentoring in the adoption of a SharePoint solution and other Improved Ways of Working (iWoW).

Reading, United Kingdom

• Developed and implemented strategy for the delivery of Microsoft Office SharePoint Services to 150,000 users across UK MOD across multiple security environments.
• Developed and delivered strategy for migration of existing SharePoint environment to new infrastructure for the MOD’s four principal HQs.

London, United Kingdom

• Acted as interface between UK MOD business units and the system providers (Fujitsu) to translate user requirements into technical solutions to facilitate business change.
• Acted as the focal point for advice on the use of the IS solution supporting the UK MOD's 4 principal HQs (Fleet, Permanent Joint Headquarters, Air Command and Main Building) so that business units and individuals.
• Guided and mentored staff to use the system according to corporate information management policy.
• Provided general and tailored statistics to information managers to facilitate monitoring of how effectively the system was being used.
• Delivered user surveys, 12 and 24 months post-implementation, to gauge user reaction and identify training shortfalls. Liaised with the training providers to remedy these.
• Project managed major upgrade to EDRMS, including carrying out User Acceptance Testing and writing new user guidance notes.

London, United Kingdom

• Specified, scheduled and delivered introductory training solution for 3,300 users moving into MOD Main Building @ 450 staff per week.
• Designed and ran the user arrival process, including floorwalkers and "Getting Started" user guides.
• Briefed users and team leaders at a series of roadshows.
• Having identified significant variation in user IT skills, introduced European Computer Driving Licence as a training vehicle to achieve a more uniform skills baseline.
• Designed and produced a business-specific MS Outlook training module to accompany the ECDL.
• Set up Model Office project to pilot new business processes for MOD Head Office staff.

Maidenhead / Edinburgh

• 6 month post in multi-national Contract Research Organisation, reporting to the Group Chief Operations Officer.
• Reviewed, re-engineered and re-implemented finance department procedures, including recruiting and training new finance staff.
• Downsized head office of acquired company from 200 to 15 personnel and moved functions from Maidenhead to Edinburgh.

Harrow, United Kingdom

• 6-month post in multi-national market research group, reporting directly to the Finance Director.
• Introduced a new information management structure and tutored workforce on its use.
• Relocated 30% of workforce into new accommodation.

Worldwide

• Full career in British Army including operational tour as sub-unit commander.
• Staff posts included Directorate of Communications and Information Systems (Army) responsible for the Army’s Information Systems Strategy.

Education record

ISEB Certificate in Business Analysis Practice ISEB Certificate in Systems Modelling Techniques ISEB Certificate in Business Context ISEB.

Education record

APMG-International Change Management Practitioner

Amac Programme

AMAC is an executive development programme intended to orient senior military officers to roles at senior management and Director roles in.

Msc, Design Of Information Systems

Bsc(Eng), Civil Engineering

Activities and Societies: Modern Pentathlon

Education record