Ryan Morris, Shrm-Cp Email & Phone Number

Charleston, SC, US

Charleston, South Carolina, United States

I partner with organizational leadership to develop and implement HR strategies and initiatives aligned with business goals, including organizational development, performance management, and employee relations.

Charleston, South Carolina, United States

Charleston, South Carolina, United States

I spearheaded full-cycle recruitment efforts, including sourcing, interviewing, and negotiating offers for positions ranging from entry-level to leadership roles. That also involved managing candidate pipelines and our applicant tracking system (ATS) to ensure a seamless recruitment process and timely communication with all stakeholders. Lastly, I provided.

As a Corporate Recruiter at Blackbaud, I aligned closely with hiring managers in Sales, Marketing and Education Services to recruit and onboard new team members nationwide. As the first main point of contact for candidates, it was my responsibility to represent the company values and ensure that the first impression they had of Blackbaud was a positive.

As an Associate Account Executive, I partnered closely with 300+ customers in the nonprofit space to ensure that they had the right tools and capabilities in their Blackbaud subscription to realize their mission. My success in the role depended heavily on my ability to build strong relationships with key decision makers at my partner organizations and.

In my role, I was fortunate to manage an extraordinary team of 7 Employee Success Trainers and Coaches that drove the success and development of Blackbaud's General Markets Customer Support Analysts. In order to accomplish their mission, the Trainers focused heavily on leading intensive 6 week onboarding trainings which focused on product knowledge.

I managed a team of Customer Support Analysts who supported Blackbaud NetCommunity. I primarily focused on internal process improvements that allowed Customer Support Analysts to be more efficient throughout the work day as well as positively impact the level of service that our clients receive from the NetCommunity Support Team. This involved looking at.

Progressed throughout the Customer Support Analyst role at Blackbaud starting as a Customer Support Analyst for The Education Edge and advancing to Support Specialist for Blackbaud Sphere. During my time as an analyst, I strove to provide exceptional service to our customers through varying methods of communication including phone calls, chat support and.

Master Of Business Administration - Mba, Marketing

Ba, Spanish

Activities and Societies: Pi Kappa Alpha Fraternity, Student Alumni Associates

Education record