Robert Mclaughlin Email and Phone Number
Cortlandt Manor, NY, US
Robert Mclaughlin's Location
Cortlandt Manor, New York, United States, United States
Robert Mclaughlin's Contact Details
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About Robert Mclaughlin
Senior Level Professional with extensive / diverse industry experience within world class enterprises. Strategic leader integral in the introduction, conceptualization, development & delivery of strategic initiatives which enhance the customer experience by empowering leadership, management & administrative resources to provide the highest level of service. Lead the creation & development of the program management function for Disney & MLB in alignment with the strategic roadmap & critical path priorities. Excellent at aligning service activities with the organizational priorities, team building, mentoring, team career development & communication.Major Accomplishments -Designed, developed & implemented enterprise level program management procedures & reporting in alignment with Disney Streaming's strategic roadmap which ensured the success of numerous geographic launches of the Disney+, ESPN+, HULU & STAR+ application services and content. Revamped the infrastructure program management process along with the technical service procedures for MLB allowing efficient & timely technology enhancements including the build & decommissioning of numerous data center / technical spaces in support of an increasing portfolio of live sports services & customer facing enhancements.Conceptualized, designed & lead the implementation of the HR ERP application business continuity solution for Northwell Health as well as successfully delivering numerous service enhancements / improvements. Lead the migration of the HR ERP application suite from Cablevision's infrastructure to a 3rd party provider for Madison Square Garden.Instrumental in acquiring a Federal Title III grant for Polytechnic Institute in the amount of $2 million dollars.Designed & executed a management improvement plan for Polytechnic Institute which delivered a 15% increase in customer service satisfaction while securing a contract for SunGard managed services with a value in excess of $6 million dollars.Responsible for identifying & securing a user portal grant for Polytechnic Institute from a private consortium for hardware & services in the amount of 2 million dollars.Completed the elimination & reduction of obsolete services saving Polytechnic Institute in excess of $500 thousand dollars. These funds were then redeployed to purchase disaster recovery, business continuity & production technology.Devised & spearheaded the creation of a Shared Service initiative for Random House saving the parent organization, Bertelsmann, more than $5 million dollars.
Robert Mclaughlin Work Experience Details
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Vice President, Director Of Program And Project ExecutionHudson Valley Credit UnionCortlandt Manor, Ny, Us -
President / Independent Project Management ConsultantGem Program Management Of Ny Jan 2024 - PresentLead project management function for a major global insurance enterprise, Everest Group Limited. Responsibilities include management of project schedules & multi-million dollar budgets. Daily activities under my purview are: performing as a scrum master, coordination & tracking of all project tasks, JIRA stories, vendor management, resource management (on/off shore), risk management, issue resolution & assisting in the implementation of an agile framework.Projects managed & delivered successfully : Azure Server Migration, Oracle ERP / EPM Recertification, Intranet Re-Design & Replacement, Rebranding - IT Asset & Authentication, Project Initiative Planning (Quarterly PMO), IT Auto Application Provisioning / SailPoint Identity Management Integration.
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Sr. Director Enterprise Program Management / Infrastructure Project ManagementDisney Streaming Services Jul 2018 - Aug 2023Burbank, Ca, UsOversight and execution of Enterprise Program Management (EPM) for several partner portfolios inclusive of service implementations, planning, scheduling, application enhancements, client feature updates, support operations, decommissioning of services and Infrastructure Project Management (IPM). Directing the IPM function tasked with managing the development of high value services which are leveraged across Disney Streaming Services’ portfolio of distribution partners. The project management team is responsible for managing and tracking the following; plans, schedules, milestones, priorities and phases of project initiatives. Responsibilities also include synchronizing infrastructure, configuration, networking, testing and quality assurance activities within the various I.T. support teams, third party support resources and the business stakeholders / sponsors. The IPM team is the main reporting vehicle and delivery mechanism ensuring that each team within the infrastructure build and support function works in alignment, has visibility into each team’s priorities, schedules and activities in order to deliver services in the most efficient manner. The goal and objective of the team is to effectively and efficiently manage the full life cycle of infrastructure projects which includes discovery, design, procurement, build, configuration, testing, provisioning and delivery. Continual improvement and development of the project management documentation, workflow, communication vehicles and processes is a long term objective of the role. -
Sr. Director Infrastructure Project ManagememtBamtech Media Feb 2018 - Jul 2018New York, New YorkDirecting the Infrastructure Project Management (IPM) function tasked with managing the development of high value services which are leveraged across BAMTech’s portfolio of distribution partners. The project management team is responsible for managing and tracking the following; plans, schedules, milestones, priorities and phases of project initiatives. Responsibilities also include synchronizing infrastructure, configuration, networking, testing and quality assurance activities within the various I.T. support teams, third party support resources and the business stakeholders / sponsors. The IPM team is the main reporting vehicle and delivery mechanism ensuring that each team within the infrastructure build and support function works in alignment, has visibility into each team’s priorities, schedules and activities in order to deliver services in the most efficient manner. The goal and objective of the team is to effectively and efficiently manage the full life cycle of infrastructure projects which includes discovery, design, procurement, build, configuration, testing, provisioning and delivery. Continual improvement and development of the project management documentation, workflow, communication vehicles and processes is a long term objective of the role. -
Senior Director, Infrastructure Project Mgmt.Major League Baseball Feb 2016 - Feb 2018New York, New York, UsDirecting the Infrastructure Project Management (IPM) function tasked with managing the development of high value services which are leveraged across MLBAM's platforms and properties including MLB.com. The project management team is responsible for managing and tracking the following; plans, schedules, milestones, priorities and phases of project initiatives. Responsibilities also include synchronizing infrastructure, configuration, networking, testing and quality assurance activities within the various I.T. support teams, third party support resources and the business stakeholders / sponsors. The IPM team is the main reporting vehicle and delivery mechanism ensuring that each team within the infrastructure support function works in alignment, has visibility into each team’s priorities, schedules and activities in order to deliver services in the most efficient manner. The goal and objective of the team is to effectively and efficiently manage the full life cycle of infrastructure projects which includes discovery, design, procurement, build, configuration, testing, provisioning and delivery. Continual improvement and development of the project management documentation, workflow, communication vehicles and processes is a long term objective of the role. -
Corporate Director, HritNorthwell Health Apr 2012 - Feb 2016Lake Success, Ny, UsDirect, plan, organize and evaluate the support team activities of the Human Resource Information Technology business unit. Partner with Human Resources and organizational leadership to align the H.R. strategic vision for technology and support procedures. Develop and implement applications and solutions that meet the H.R. strategic, operational and organizational requirements. Manage and direct resources responsible for business requirements gathering, business and technical specification documentation, test plan development and strategic deployment planning. Operate as a key stakeholder in system wide software selection process for Human Resources. Collaborate with senior management, peers and external partners during strategic planning sessions in the analysis of new regulatory, collective bargaining, and/or internal requirements gathering. Build and maintain inter/intra departmental and vendor relationships to optimize program and support request delivery per stated deadlines. Ensure data is accurately maintained and available in a form that is clear and concise. Oversee periodic audits and reviews of support procedures, service levels and personnel. Keep abreast of technology / software enhancements in the global technology and / or Health Care sectors in order to provide recommendations for strategic platforms, technology infrastructure, application functionality, development, analysis, testing tools and integration and / or conversion methodologies. -
Director, Hr ApplicationsThe Madison Square Garden Company Dec 2011 - Apr 2012New York, Ny, UsResponsible for directing Information Technology initiatives for The Madison Square Garden Company and all its holdings and venues. My team was responsible for all enhancement and support activities related to the Human Capital management ERP applications. The PeopleSoft HCM application suite was being utilized to support the Human Resource, Benefits and Payroll functions. My team also supported all interfaces, integrations and extensions into other internal and external business or third party systems. I was responsible for managing, planning and communicating all activities; including development, support , enhancement and upgrade of multiple applications utilizing a variety of computing technologies and architectures. I oversaw and managed the customer relationships across the various applications as well as managing and negotiating all third party vendor contracts and relationships. I was also responsible for developing the skills of the team to ensure that all projects and initiatives are communicated and managed to meet the business objectives. -
President / Chief Information OfficerEnterprise Resource Planners Jan 2010 - Dec 2011Wilmington, De, UsExecutive manager and Chief Information officer for the organization which focused on PeopleSoft ERP application consulting specializing in the Higher Education sector. Functional, technical, advisory, quality assurance, strategic planning, and project management services for the Campus Solutions, Human Capital Management, Financial, Learning Management, Supply Chain, Customer Relationship Management application suites. Responsibilities include; Sales pipeline, talent pool, client account management, strategic planning, risk assessment, advisement, web design, RFP submission, SOW / MSA development, technical infrastructure, resource development and brand design and development. Partner / owner who designed, shaped and managed the service and customer portfolios and also was responsible for the internal organizations web presence and technical support infrastructure. -
Chief Information OfficerSungard Higher Education Feb 2007 - Nov 2009Chief Information Officer for Sungard’s managed service function. Areas of responsibility include network, desktop, helpdesk, telecommunication, application development ,email ,disaster recovery support, project & resource management, staff training, career development, team building and operational budget forecasting / management. Was a vital member of the president’s cabinet and executive leadership teams responsible for strategic planning, new technologies and enhancing the service provided to the client organizations. Primary objective was to align the client organization’s technology strategy and initiatives with the institutions strategic plan while leveraging the service portfolio offered by Sungard in an effort to foster and promote a positive relationship with Sungard.
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Chief Information OfficerPolytechnic University Of Nyu Feb 2007 - Jan 2009Brooklyn, Ny, UsChief Information Officer for the University. Areas of responsibility include network, desktop, helpdesk, telecommunication, application development ,email ,disaster recovery support, project & resource management, staff training, career development, team building and operational budget forecasting / management. Responsible for Strategic planning, new technologies and enhancing the service provided to the academic areas. Authored and designed solutions in alignment with the institutions strategic plan and I2e campaign. Was a vital member of the president’s cabinet and executive leadership teams responsible for strategic planning, new technologies and enhancing the service provided to the client organizations. Primary objective was to align the client organization’s technology strategy, initiatives and service offerings to increase student enrollment and continually enhance the student experience. -
Consultant / Implementation ManagerCma Consulting May 2006 - Dec 2006Latham, Ny, UsDesigned the strategy and created the formal plan to facilitate a new support team for the NY City based government agency related to the PeopleSoft HCM application. The agency was in the initial stages of implementation and rollout to numerous other agencies and was performing in a shared service role. My role was to design a strategy and team that could support the continued implementations / conversions as well as the ongoing operational support of the New York city agency employee population. I successfully formed, built and managed the team(s) handling upgrade, enhancement, application roll out, testing, and production support. Developed policies, procedures, and documentation to organize and provide insight and efficiency to the development teams and implemented numerous processes to automate manual operations. Currently the team is supporting over 500,000 employees. -
Implementation ManagerCity Of New York May 2006 - Dec 2006New York, New York, UsDesigned the strategy and created the formal plan to facilitate a new support team for the NY City based government agency related to the PeopleSoft HCM application. The agency was in the initial stages of implementation and rollout to numerous other agencies and was performing in a shared service role. My role was to design a strategy and team that could support the continued implementations / conversions as well as the ongoing operational support of the New York city agency employee population. I successfully formed, built and managed the team(s) handling upgrade, enhancement, application roll out, testing, and production support. Developed policies, procedures, and documentation to organize and provide insight and efficiency to the development teams and implemented numerous processes to automate manual operations. Currently the team is supporting over 500,000 employees. -
Director, Application SystemsRandom House Mar 1996 - Mar 2006New York, Ny, UsResponsible for the management of the development, analytical and functional teams that were performing the functions of enhancement, maintenance and support of the Peoplesoft HRMS application. Peoplesoft was being utilized in a shared service environment where I was directing and managing support efforts for multiple business units, multiple business processes and multiple user communities. When I started my employment with Random House, the support model was only addressing requirements from Random House, Inc. At the end of my tenure, the support model was supporting 15 business units across multiple entertainment, customer service and publishing service lines. My team and I designed strategies and solutions that extended the service offerings to the various business units owned and operated by the parent company Bertelsmann incorporated as well as the employee populations at the various organizations. I also handled the management of the salary, project, and capital asset budgets. Additional duties included; project management, issue resolution, internal and external resource acquisition and allocation, career growth / training of all team members, performance evaluations and team building. I was a member of two senior executive committees responsible for business planning and Issue resolution. -
Technical Support SpecialistPeoplesoft Jan 1995 - Mar 1996Austin, Texas, UsTechnical support of HRMS application suite. Handled technical related issues for upgrades, tax updates, patches/fixes - corrected issues with released Cobol, SQR, PeopleCode programs. Applied updates and patches to support databases. Payroll support expert. -
Hris, Senior Programmer / AnalystKidder Peabody Jan 1991 - Jan 1995Support of the GEAC / Collier-Jackson HRMS application suite. Provided HR, Payroll, Benefits support for production processes, interfaces and year end processing. -
Senior Programmer / AnalystTishman Construction Jan 1987 - Jan 1991New York, UsProvided support for the accounts payable, Bid/Purchasing, General Ledger, HR, Benefits, payroll and pension applications. Production, maintenance, upgrade and year end processing support.
Robert Mclaughlin Skills
Project Management
Sdlc
Management
Integration
Peoplesoft
Business Process
Erp
Strategic Planning
Crm
Business Analysis
Leadership
Program Management
Requirements Analysis
Strategy
Vendor Management
Team Building
It Strategy
Higher Education
Disaster Recovery
Business Process Improvement
Information Technology
Change Management
Human Resources
Itil
Windows Server
Business Intelligence
Cross Functional Team Leadership
Process Improvement
Software Development Life Cycle
Databases
Analysis
It Management
Networking
Training
Cloud Computing
Quality Assurance
Software Development
Team Leadership
Hris
Enterprise Resource Planning
Mergers And Acquisitions
Budgets
Employee Benefits
Project Planning
Customer Relationship Management
Budgeting
Account Management
Personnel Management
Human Resources Information Systems
Robert Mclaughlin Education Details
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St. John'S UniversityComputer Science
Frequently Asked Questions about Robert Mclaughlin
What company does Robert Mclaughlin work for?
Robert Mclaughlin works for Hudson Valley Credit Union
What is Robert Mclaughlin's role at the current company?
Robert Mclaughlin's current role is Vice President, Director of Program and Project Execution.
What is Robert Mclaughlin's email address?
Robert Mclaughlin's email address is pu****@****hoo.com
What is Robert Mclaughlin's direct phone number?
Robert Mclaughlin's direct phone number is +141068*****
What schools did Robert Mclaughlin attend?
Robert Mclaughlin attended St. John's University.
What are some of Robert Mclaughlin's interests?
Robert Mclaughlin has interest in Web 2, Baseball, Motorcycles, Virtual Applications.
What skills is Robert Mclaughlin known for?
Robert Mclaughlin has skills like Project Management, Sdlc, Management, Integration, Peoplesoft, Business Process, Erp, Strategic Planning, Crm, Business Analysis, Leadership, Program Management.
Who are Robert Mclaughlin's colleagues?
Robert Mclaughlin's colleagues are Elexis Hund, Alex Quintana, Jennifer Miranda, Lisa Riccardi, Jacquelyn Hoag, Chris Cantele, Allia Afifi.
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