Hands on, delivery focussed, Project Manager with over 18 years’ experience acquired through project and delivery management, change management, systems integration, requirements capture, quality assurance & testing in both the private and public sector .Significant technical project management experience covering datacentre migrations , infrastructure refreshes and consolidations , software development, ecommerce , business change, application & database migrations, network & MPLS deployments, ADSL upgrades and migrations.Track record of successful end to end deliveries, primarily within ITIL Service Management and Prince2 environments, from initiation through to post production support, coaching, mentoring & matrix managing multi-disciplinary teams of up to 30 SMEs: architects, designers, developers, testers, technical specialists, operational support and business analysts. Project Management skills including: Estimating, Scope Management, Budget Management, Time Management, Risk Management, Change Management, Issue/Conflict Resolution, Communication Management, Milestone Control, Quality Management, Testing Plans, Training Plans, Implementation Plans, Team Management & Business Analysis.Substantial change, risk, issue and dependency management experience, managing and maintaining RAID logs throughout the project life cycle, resolving/mitigating risks, developing counter measures, implementing contingency plans, managing change requests from initial impact assessment through CAB reviews to approval and implementation.Stakeholder and supplier negotiation & management skills, able to establish positive working relationships based on mutual support and trust with key individuals from vendors, 3rd parties and offshore sub-contractors with extensive planning and system integration experience enforcing contractual, SLA and OLA compliance as and when necessary.