Richard Cramer Email & Phone Number

New York, NY, US

New York, NY, US

• Designed and architected a new employee productivity product for an events company, with future monetization potential.
• Recruited and managed offshore React engineers.
• Coded back-end Python Flask APIs for deployment on GCP.
• Implemented Agile processes.
• Oversaw the overall SDLC.

New York, NY, US

• Led a team of engineers in India, managing the SDLC for their customer-facing e-commerce platform (React, Vue.js, Python, Node.js). Continuously evolve Agile processes to enhance the team’s strengths. Architect new.
• Increased code-to-market velocity by 70% by streamlining Agile processes and fostering team strengths.
• Architected and implemented a native gift card service integration, improving user experience and sales channels.
• Reduced bug incidence and production release times, enhancing software stability and efficiency.
• Significantly decreased the time between production releases across all services.
• Increased the predictability of the time to market for new features and bug fixes.

Working with small business leaders to design and build custom software applications that enhance their ability to track their business while they acquire marketable data. Assisting with the initial product design, development, implementation, and support of applications.

New York, New York, US

• Managed engineering teams based in Spain and Pakistan. Guide direction of customer-facing, software development (PHP, NodeJS, Scala, Java, Python), and determine best technologies and practices. Assisted with scoping.
• Designed application used for caching customer data from 5 different database schemas into one, universal schema, increasing efficiency of main application 50%.
• Recruited and hired Software (front-end and back-end), DevOps, QA, and Data Engineers in Barcelona creating a fully functioning engineering team.
• Collaborated with Chief Architect in Barcelona, VP of Future Products in Pakistan, and CTO in New York, determining direction of software and infrastructure architecture.

New York, New York, US

• Key accomplishments:
• Spearheaded reorganization of Technology Team, allowing primary engineering of products to move from consulting firm in Pakistan to company resources in Barcelona.
• Liaised between customers, customer support, third-party partners, and engineers, quickly resolving issues, misunderstandings, and conflicts.

• Assisted founder in improving business processes leading to an increased efficiency in the company’s sales pipeline. Identified opportunities and implemented solutions where technology could reduce costs.Key.
• Integrated active Shopify and Amazon retail accounts with proprietary wholesale system as well as previous data from prior retail systems (osCommerce and Magento) for more efficient sales accounting across all revenue.
• Set up processes and an EDI connection in order to ship product to Sephora.

• Direct team of web developers and designers. Assist business and partner organizations with defining and scoping out technical solutions. Participate in executive team meetings on company direction. Write back-end.
• Reduced server hosting cost 50% by minimizing system complexity and legacy over-optimization.
• Replaced proprietary, web framework with more standard, open-source version, increasing staff efficiency and decreasing time for new staff to become useful to organization.

Oversaw design of new products outsourced to third parties, integrating and launching in RGE's environment and on proprietary framework.

Implemented several different single sign-on (SSO) technologies, connecting website with partner sites for seamless client movement.

• Assisted sales and finance organizations with defining technical solutions and overall business processes. Wrote software and documentation to implement technical solutions, increase productivity, reduce errors, and.
• Engineered quote-building mechanism within SugarCRM, following specific sales workflow, minimizing user error.
• Developed web-based application for automatic sales order transmission from SugarCRM Quote to GP Quote Contract to keep critical systems in sync using SOAP and RESTful web services.

Los Gatos, CA, US

• Collaborated with Eastern regional Account Manager to sell QuickTransit line of ‘hardware virtualization’ software products. Explained Dynamic Binary Translation technology and assisted customers in understanding.
• Maintained relationships with 30 ongoing accounts, ensuring annual renewal.
• Made 400+ product presentations, leading to core product sales.