Rachel Means Email & Phone Number

Prepare and process event paperwork such as contracts, insurance requests and permitsSecure donations of goods and services for use in events throughout the yearInteract with families, sponsors and donors in a professional and positive mannerManage office needs such as supply reorders, custom print jobs and volunteersCoordinate day-of-event activities, booths and logisticsCreate professional quality ads, documents and flyers using Microsoft PublisherProcess office income and expenses; monitor all budgets and finance reporting for accuracySupport the fundraising team through status reporting, contacting supporters and event planning

Schedule and conduct first-round agent interviews and train them in a classroom settingProcess weekly sales by verifying contracts and reporting progress to superiorsOrganize and open new local offices

Manage office accounting through invoicing, debt collection and vendor maintenanceReach out to potential new customers by phone to enhance revenueReport employee data to government agencies and ensure that certifications are up to date

Maintain and monitor personal sales goals, calls per hour, average call length and call qualityTrain new and under-performing employees on sales techniques, scripts and rebuttalsCollaborate with management and clients to create new scripts/programsMonitor recorded calls and “resell” sales that lacked quality or clarity