Rafael Medrano Email & Phone Number

Texas, United States

I worked as a development consultant and architected a multitenant solution for a pest control company, following the customer requirements.The activities involved were:Design and architect the backend using.Net technologies implementing CQRS, Decorator, Unit of Work, specification, Implement the database model using the Postgres database and secure it.

Dallas, Texas, US

Engaged and actively worked in implementing SRE culture in the company, assisting with defining SLOs, SLIs, and SLAs. Assisted in the incident management process with the implementation of RCAs and postmortems and also followed up with the tracking of resolution.Assisted in improving and implementing the monitoring for availability, reliability, latency.

Dallas, Texas, US

Working as a production support engineer, assisting with monitoring tasks and improving the current monitoring dashboards and tools.Coordinating and working on incident management and coordination to resolve the different types of incidents.Collaborated in upgrading code to different.net versions and also making changes to tools used for production.

Pleasanton, California, US

Working as a staff support member, delivering solutions for clients at transactional critical issues. User access management for the platform supported, managing FTP access and application access including OKTA integrations with SWA and SSO integrations. Deliverables based on SLA's and providing root cause analysis for internal and external clients..

Pleasanton, California, US

Working providing support about all the different transactions made inside our platforms, normally providing information related to payment gateways and critical task support.Using Java debugging combined with Oracle and MSSQL databases in order to provide a more deep insight into the code/ data issues related to the customers.Using Splunk as a logging.

Pleasanton, California, US

Team Lead using agile methodology for a development and support team, coordinating priorities, providing training and establishing the iterations. Defining requirements and scope for an internal system called Solutions Engineering Platform in order to improve the support response time.This platform was created using C#, MSSQL, Angular 6, Angular Materials.

Develop and support.Net applications using ASP/ MVC/ MVP Development patterns. Combining Agile methodology to deliver quality software and using SSIS and MSSQL as data storage. Created dynamic applications using Microsoft MEF and Lambda Expressions with predicates, that allows to switch the UI based on user preferences.Created web applications using.

Development Leader/Manager coordinating 6 developers. and 1 QADefining development methodologies and QA methodologies to organize and improve the code we delivered. Using an Agile methodology to start standardizing the development for the team.Develop and support the in-house development providing guidance for the team and supporting client requests.

Worked as.Net developer creating websites based on the in-house development of math models for socioeconomics identification.Supporting applications with direct clients and troubleshooting issues.Working with C#, MSSQL, Oracle, PHP, and developed windows services

• I worked in a project for a Magento store, modifying the look and feel and the blocks for the layout.
• Implemented Magento and providing maintenance
• Migration process and database backups.
• Creating scripts and initial product catalogs
• Deployments for production release.
• Created intranet the demo sites.

• Project Leader on development being on charge for 2 people to create a new module on the CRM solution for Real Estate México. Java developer for core modifications (Java). Project manager and development leader for.
• Trainer for the Stellent UCM and WCM modules

On charge to implement Stellent products for Accival (Citigroup). Technical project leader on development and deployment for the intranet corporate for Acciones y valores Banamex (Accival). Also giving consulting services for development for internal corporate projects (Blogs and wikis).Trainer for Stellent management and publishing products.Implementation.

Worked as Project Manager for different projects, including the following projects:Project Manager for ING Insurance Mexico for the LATAM project to implement the intranet solution for WCM and DM, for Chile, Mexico, and Brazil offices.Development Team Lead for Gobierno de Puebla for Finance State Department for the document content management and web.

US

Started as developer working with Content Management and Web Content Management solutions providing best practices on implementation and development. Developed Web sites with Stellent Site Studio combining knowledge on Idoc language programming with the solution.Experience on the following products:Stellent Content ServerDynamic ConverterStellent Folders.

o I started as Web Developer working with Stellent Dynamic Converter Tool to create Internet Identity for the company.o Later, I made the upgrade of those sites to Stellent Site Studio tool.